Style & Service Specialist

URBN Urban Outfitters, Inc.; Oklahoma City (OK); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Sales Associate at our Oklahoma City store to deliver a genuine, personalized shopping experience for every guest.

You will initiate conversations, connect with customers, and share product suggestions while using available technology to transact, locate sizes, colors, and place orders when items aren’t in stock. You’ll collaborate with teammates, contribute to positive morale, and help maintain Anthropologie’s visual and operational standards.

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage customers in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Anthro brand fan

Customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. is seeking a Sales Associate at our Oklahoma City store to deliver a genuine, personalized shopping experience for every guest.

You will initiate conversations, connect with customers, and share product suggestions while using available technology to transact, locate sizes, colors, and place orders when items aren’t in stock. You’ll collaborate with teammates, contribute to positive morale, and help maintain Anthropologie’s visual and operational standards.