Style-Forward Sales Associate — Elevate Every Customer Experience

Madewell; Charlotte (NC); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Discounts on entertainment, travel, 24

401(k) plan with company matching

Job summary

Madewell in Charlotte, NC is seeking a Sales Associate who brings personal style and passion to the brand. You will help customers discover their look and collaborate with teammates to drive business success, delivering a seamless, friendly shopping experience grounded in inclusivity.

You’ll stay current with fashion trends, support store operations, and reflect Madewell’s values in every interaction. This role offers competitive pay and opportunities to grow.

Qualifications

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Job description

Madewell in Charlotte, NC is seeking a Sales Associate who brings personal style and passion to the brand. You will help customers discover their look and collaborate with teammates to drive business success, delivering a seamless, friendly shopping experience grounded in inclusivity.

You’ll stay current with fashion trends, support store operations, and reflect Madewell’s values in every interaction. This role offers competitive pay and opportunities to grow.