Style-Driven Sales Associate — Discounts & Perks

Madewell; Durham (NC); On-site; USD 38,683,000 - 44,525,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Entertainment, travel, fitness, and m­

401(k) plan with company matching

Job summary

Madewell in Durham, NC is seeking a Sales Associate who brings personal style and welcoming energy to the sales floor daily. You will help customers discover their look and collaborate with teammates to drive business success, delivering a seamless, brand-aligned experience.

The role emphasizes teamwork, flexibility for nights, weekends, and holidays, and a commitment to inclusion and helpful service. You’ll stay current with fashion trends and embody our values while supporting store operations.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Communication

Teamwork

Flexible scheduling

Job description

Madewell in Durham, NC is seeking a Sales Associate who brings personal style and welcoming energy to the sales floor daily. You will help customers discover their look and collaborate with teammates to drive business success, delivering a seamless, brand-aligned experience.

The role emphasizes teamwork, flexibility for nights, weekends, and holidays, and a commitment to inclusion and helpful service. You’ll stay current with fashion trends and embody our values while supporting store operations.