Style & Customer Experience Specialist

KnitWell Group; St. Augustine (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Associate to be a brand ambassador on the sales floor at Store G3143 - St. Augustine Premium Outlets.

You will greet customers, offer personalized styling recommendations, and keep the store looking its best while supporting omnichannel shopping. Ideal candidates have customer-focused experience and hospitality mindset, with flexibility for evenings, weekends, and holidays.

Qualifications

• Experience in sales or customer-facing roles preferred.
• Hospitality mindset when engaging with customers.
• Willingness to work evenings, weekends, and holidays.
• Proficient with technology and POS systems.

Responsibilities

• Greet and assist customers, guiding their shopping journey with personalized styling recommendations.
• Maintain a beautiful, organized sales floor and ensure merchandise is easy to find.
• Share product knowledge to help customers choose items.
• Use brand behaviors and service to drive loyalty and repeat visits.
• Collaborate with store leadership to meet daily goals and standards.
• Provide an omnichannel experience by leveraging available tools.

Skills

Customer service

Hospitality mindset

Flexible availability

POS literacy

Tools

Point-of-Sale (POS) system

Job description

KnitWell Group is seeking a Sales Associate to be a brand ambassador on the sales floor at Store G3143 - St. Augustine Premium Outlets.

You will greet customers, offer personalized styling recommendations, and keep the store looking its best while supporting omnichannel shopping. Ideal candidates have customer-focused experience and hospitality mindset, with flexibility for evenings, weekends, and holidays.