Style & Customer Experience Specialist

Madewell Stores Madewell, Inc.; Houston (TX); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Employee discount 60%

401(k) plan

Discounts on travel, fitness, and tech

Job summary

Madewell in Houston seeks a Sales Associate who brings personal style and passion to the brand, delivering a welcoming experience on the sales floor. You’ll help customers find their look and collaborate with teammates to drive business results.

You’ll stay attuned to fashion trends, support the team with flexibility for nights, weekends, and holidays, and contribute to a respectful, inclusive store culture while promoting the brand and its values.

Qualifications

• Must be at least 18 years old.
• Ability to provide a seamless and authentic customer experience.
• Scheduling flexibility including nights, weekends and holidays.
• Ability to bend, reach, stretch and lift up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Problem-solving

Job description

Madewell in Houston seeks a Sales Associate who brings personal style and passion to the brand, delivering a welcoming experience on the sales floor. You’ll help customers find their look and collaborate with teammates to drive business results.

You’ll stay attuned to fashion trends, support the team with flexibility for nights, weekends, and holidays, and contribute to a respectful, inclusive store culture while promoting the brand and its values.