Style Consultant & Customer Experience Lead

Ann Taylor; Mercedes (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and growth

Community impact partnerships

Job summary

Ann Taylor is seeking a Sales Associate to be the brand ambassador, connecting with customers and guiding their shopping journey with personalized recommendations. You’ll keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers.

You’ll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

Qualifications

• Sales experience or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Team collaboration

Technology proficiency

Tools

POS system

Job description

Ann Taylor is seeking a Sales Associate to be the brand ambassador, connecting with customers and guiding their shopping journey with personalized recommendations. You’ll keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers.

You’ll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.