Style Consultant & Brand Ambassador (Part‑Time)

KnitWell Group; Springfield (VA); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group's LOFT store in Springfield, VA is seeking a Sales Associate to act as the brand ambassador, guiding customers with personalized styling and keeping the floor visually appealing. You’ll collaborate with the team to craft memorable shopping experiences and drive loyalty.

The role requires strong customer service skills, a hospitality mindset, and flexible availability for evenings, weekends, and holidays, with POS proficiency and a customer-first approach.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Flexibility

POS awareness

Team collaboration

Tools

POS system

Job description

KnitWell Group's LOFT store in Springfield, VA is seeking a Sales Associate to act as the brand ambassador, guiding customers with personalized styling and keeping the floor visually appealing. You’ll collaborate with the team to craft memorable shopping experiences and drive loyalty.

The role requires strong customer service skills, a hospitality mindset, and flexible availability for evenings, weekends, and holidays, with POS proficiency and a customer-first approach.