Style Concierge & Customer Experience Lead

J.Crew; Reston (VA); On-site; USD 18,942 - 23,556; Full time

Benefits offered by this job

Competitive base pay

Discount on branded products (up to 60

Other perks

Job summary

J.Crew is seeking a Sales Associate to bring the brand to life on the sales floor with personal style and warmth. You’ll help customers discover their look, collaborate with teammates, and contribute to a seamless, inclusive shopping experience.

You’ll stay on top of fashion trends, support scheduling needs including nights and weekends, and uphold the brand’s values while driving friendly, energetic service. You’ll also handle light store tasks and share customer feedback with management.

Qualifications

• At least 18 years old.
• Stay up to date with fashion trends.
• Embrace teamwork, flexibility, and courtesy.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product-driven store tasks assigned by the management team while aligning with brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Fashion knowledge

Job description

J.Crew is seeking a Sales Associate to bring the brand to life on the sales floor with personal style and warmth. You’ll help customers discover their look, collaborate with teammates, and contribute to a seamless, inclusive shopping experience.

You’ll stay on top of fashion trends, support scheduling needs including nights and weekends, and uphold the brand’s values while driving friendly, energetic service. You’ll also handle light store tasks and share customer feedback with management.