Style Concierge & Customer Experience Lead

KnitWell Group; Allen (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

KnitWell Group is seeking a Sales Associate in Allen, TX to act as a brand ambassador and guide customers with personalized styling. You will keep the sales floor organized and collaborate with the team to create welcoming customer experiences that reflect our brand values.

Ideal candidates bring customer-focused experience, a hospitality mindset, and flexibility to work evenings, weekends, and holidays. POS proficiency and proactive decision-making are a plus in a fast-paced environment.

Qualifications

• Sales or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient with ability to operate a point-of-sale system.
• Proactive in making thoughtful decisions.

Responsibilities

• Connect with customers to create personalized experiences.
• Share product knowledge and recommendations to style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused

Hospitality mindset

Flexible availability

Job description

KnitWell Group is seeking a Sales Associate in Allen, TX to act as a brand ambassador and guide customers with personalized styling. You will keep the sales floor organized and collaborate with the team to create welcoming customer experiences that reflect our brand values.

Ideal candidates bring customer-focused experience, a hospitality mindset, and flexibility to work evenings, weekends, and holidays. POS proficiency and proactive decision-making are a plus in a fast-paced environment.