Style Advisor & Customer Experience Specialist

Aeropostale; Altoona (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Colonial Group is seeking a Sales Associate to promote our culture and provide an exceptional shopping experience in Altoona, IA. You will connect with customers, share fashion knowledge, and help guests find styles that suit their personal taste.

Developed for a dynamic retail team, this role emphasizes selling skills, relationship building, and a friendly, respectful store atmosphere. Evening and weekend availability is needed.

Qualifications

• Engaging personality and excellent customer service skills.
• Ability to meet sales goals and use selling strategies.
• Comfort with fashion trends and styling guidance.

Responsibilities

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Show understanding of customer’s personal style when offering fashion advice.
• Inspire customers with your product knowledge to cater to their needs.
• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
• Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
• Remain positive and professional, working together with the team to make a great environment for our customers and each other.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Customer service

Sales-driven

People skills

Fashion knowledge

Job description

Overview

Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.

Who You Are:

• Engaging personality who provides great service.
• Excited to meet new people.
• Thoughtful with a desire to make others feel good about themselves and their individual style.

Responsibilities

As a Sales Associate you will:

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Show understanding of customer’s personal style when offering fashion advice.
• Inspire customers with your product knowledge to cater to their needs.
• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
• Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
• Remain positive and professional, working together with the team to make a great environment for our customers and each other.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• Flexible availability to meet the needs of the business (including evenings and weekends).