Style Advisor & Customer Experience Champion

N23 Premium Brands Opco LLC; Germantown (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT in Germantown, TN is seeking a Sales Associate to be the brand ambassador and guide customers through a personalized styling journey. You’ll keep the sales floor organized and collaborate with the team to deliver welcoming, memorable shopping experiences.

You’ll share product knowledge, drive loyalty through personalized service, and use available tools to stay aligned with promotions and priorities. This role emphasizes guest connection and teamwork.

Qualifications

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer-focused

Communication skills

Initiative

Team collaboration

Tools

Point-of-sale system

Job description

LOFT in Germantown, TN is seeking a Sales Associate to be the brand ambassador and guide customers through a personalized styling journey. You’ll keep the sales floor organized and collaborate with the team to deliver welcoming, memorable shopping experiences.

You’ll share product knowledge, drive loyalty through personalized service, and use available tools to stay aligned with promotions and priorities. This role emphasizes guest connection and teamwork.