Study Director I: Customer-Facing Study Coordinator

Sotera Health Company; Itasca (IL); On-site; USD 30,307 - 46,838; Full time

Job summary

Sotera Health Company in Illinois is seeking a Study Director to coordinate laboratory studies, bridge customers and lab teams, and ensure studies are clearly defined, executed, and documented on time.

This role emphasizes scientific rigor, strong communication, and adherence to GDP, GLP/GMP standards, with opportunities to influence testing workflows across Sterigenics, Nordion, and Nelson Labs.

Qualifications

• Bachelor’s degree in life sciences or related field preferred.
• Associate degree with relevant laboratory experience acceptable.
• Significant laboratory experience coordinating studies.

Responsibilities

• Serve as key contact for customers on assigned studies.
• Translate customer requirements into study directions for labs.
• Coordinate activities from study initiation to final reporting.
• Maintain regular customer communication on progress and questions.
• Review data, calculations, and study documentation for accuracy.
• Ensure final reports reflect data and conclusions accurately.

Skills

Effective communication

Customer coordination

Scientific writing

Quality systems understanding

Education

Bachelor’s degree in life sciences

Associate degree or equivalent with lab experience

Laboratory study coordination experience

Tools

Laboratory information systems

Job description

Sotera Health Company in Illinois is seeking a Study Director to coordinate laboratory studies, bridge customers and lab teams, and ensure studies are clearly defined, executed, and documented on time.

This role emphasizes scientific rigor, strong communication, and adherence to GDP, GLP/GMP standards, with opportunities to influence testing workflows across Sterigenics, Nordion, and Nelson Labs.