Studio Sales and Guest Service Specialist

Aspen Dental; Town of Orchard Park (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Employee discounts on services and ret

Training and development

Room to grow

Job summary

Chapter Aesthetic Studio in Orchard Park, NY seeks a warm Studio Sales & Guest Experience Specialist to be the heart of the guest journey. You will blend hospitality, consultative sales, and studio operations to deliver a premium experience and guide guests toward personalized treatment plans.

You will welcome guests, lead goal-oriented consultations, educate on services and memberships, and support events and local marketing while maintaining accurate guest records in scheduling and CRM

Qualifications

• 1–3+ years in sales, hospitality, retail, aesthetics, fitness, or other guest-facing setting.
• Flexible availability, including evenings and weekends.
• Comfort with scheduling systems, CRM platforms, and POS software.

Responsibilities

• Welcome every guest with warmth and professionalism.
• Lead consultations to understand guest goals and suggest personalized treatments.
• Educate guests on services, memberships, packages, retail products, and financing options.
• Drive studio performance through membership and package sales, rebooking, and guest retention.
• Run the front desk: scheduling, check-in/check-out, phones, and payment processing.

Skills

Sales

Hospitality

Excellent communication

CRM familiarity

Education

High school diploma or equivalent

Tools

CRM platforms

POS software

Job description

Studio Sales and Guest Service Specialist### Studio Sales and Guest Service SpecialistApply: Orchard Park, NY: Part time: Posted Yesterday: R2026-013331**Chapter Aesthetic Studio** in Orchard Park, NY is looking for a warm, driven **Studio Sales & Guest Experience Specialist** to be the heart of our guest experience. You’ll be the first smile guests see and the trusted guide who helps them find the right path to looking and feeling their best.This is far more than a front desk role. You’ll blend hospitality, consultative sales, and studio operations to build real relationships, deliver a premium experience, and help guests start (and stay on) personalized treatment plans, all while driving growth for the studio. **Job Type:** Part-Time **Hourly Rate:** Starting hourly rate $18+ based on experience with incentive structure increasing earning potential Why You’ll Love Chapter* **A people-first culture** built on delivering confidence through personalized care* **Training and development** that grows with you, from day one and beyond* **A modern, uplifting studio** with a tight-knit, collaborative team* **Employee discounts** on services and retail products* **Room to grow**, with leadership opportunities across our expanding studio networkWhat You’ll Do* Welcome every guest with warmth, professionalism, and genuine enthusiasm* Lead consultations to understand guest goals and support personalized treatment recommendations* Educate guests on services, memberships, packages, retail products, and financing options* Drive studio performance through membership and package sales, rebooking, and guest retention* Follow up through calls, texts, and emails to build loyalty and turn interest into appointments* Run the front desk: scheduling, check-in/check-out, phones, and payment processing* Partner with clinical providers and studio leadership to keep the guest experience seamless* Keep accurate guest records in our scheduling and CRM systems* Support studio events, promotions, and local marketing efforts* Help keep the studio clean, organized, and guest-readyWhat You Bring* 1-3+ years in sales, hospitality, retail, aesthetics, fitness, or another guest-facing setting* Strong relationship-building and consultative sales skills* A friendly, outgoing personality with excellent communication skills* Comfort with scheduling systems, CRM platforms, and POS software* Organization and adaptability in a fast-paced environment* High school diploma or equivalent* Flexible availability, including evenings and weekends About Chapter Aesthetic StudioChapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG – The Aspen Group, we’re redefining the guest experience by making confidence accessible, care personalized, and results remarkable. *TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.***Hourly Rate:** Starting hourly rate $18+ based on experience with incentive structure increasing earning potential