Studio Manager / Sales Director / AGM

Kidstrong; Chesapeake (VA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Free uniforms

Advancement opportunities

Paid time off

Training & development

Job summary

KidStrong is seeking an energetic Studio Assistant Director who will build and lead a high-performing coaching team, engage with parents, and drive revenue through sales initiatives. The role requires a flexible schedule including evenings and weekends, with a focus on delivering outstanding member experiences.

You will oversee center operations, lead leadership and coaching staff, and collaborate with the General Manager to ensure consistent program delivery and community presence across the

Qualifications

• High-energy, hyper organized, passionate about coaching and growth.
• Ability to adapt schedule to include evenings and weekends.
• Excellent verbal and written communication; customer- and people-facing.
• Entrepreneurial mindset with proactive leadership and goal focus.
• Prior management experience and a track record of team development.
• Customer service and sales orientation with a positive attitude.

Responsibilities

• Oversee Center operations and ensure smooth daily running.
• Lead and train leadership team and coaches.
• Drive sales and reach membership goals; manage CRM tasks.
• Coordinate marketing plans and community engagement.
• Maintain brand standards and customer experience across center.
• Monitor staffing, performance, and coaching effectiveness.
• Communicate KidStrong curriculum rationale to parents/guardians.
• Manage inventory, expenses, and profitability of centers.

Skills

High energy

Hyper organized

Passionate

Self motivator

Flexible schedule

People skills

Verbal communication

Written communication

Entrepreneurial spirit

Work ethic

Management experience

Customer service

Tools

CRM software

Job description

WHAT IS KIDSTRONG?

At KidStrong, we help parents build stronger, smarter, more athletic kids. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends, running the playground, and raising their hands high in the classroom. In other words… we shape them to Win at Life!

Here in Great Bridge, we are rapidly growing and looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

WHAT IS KIDSTRONG?

At KidStrong, we help parents build stronger, smarter, more athletic kids. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends, running the playground, and raising their hands high in the classroom. In other words… we shape them to Win at Life!

THE ROLE & SCHEDULE

• KidStrong Director would focus on developing a team of coaches, training, and member experience.
• Ideal candidate must also be comfortable speaking to parents/guardians regarding “the why” behind the KidStrong curriculum
• Community engagement
• HQ Liaison

Job Qualifications

• We have an immediate need for high-energy, hyper organized, passionate Studio Assistant Director
• This leader must pose a high caliber approach to organization and be a self motivator that is hungry to meet and beat goals
• Must have the ability to work a flexible schedule, including at least evenings per week (last class ends at 7 pm) and weekends (at least 1 weekend morning)
• Passion for working with people!
• Excellent verbal and written communication skills
• Entrepreneurial spirit with open, participative leadership style and drive for excellence
• Strong work ethic, integrity, and professional demeanor
• Previous experience in management
• CPR certified is a plus!
• Positive, motivating, and effective interpersonal communication skills
• Self-starter who just gets a job done
• Customer Service based experience
• Sales experience is a plus!

Responsibilities

• Oversee Center
• Ensure Sales Goals are met
• Effectively utilize a CRM and Sales systems.
• Lead / Train Leadership team and Coaches
• Oversee Marketing Plans
• Community Engagement
• Drive Revenue Streams of the business
• Make sales phone calls, respond to emails and generate new business.
• Manage existing memberships.
• Assess and evaluate center coaches' performances and execution.
• Build and maintain relationships with KidStrong families to align with our core values (Families do not leave KidStrong)
• Continuously assess and document performance of Coaches
• Onboard, manage, train and evaluate coaching candidates
• Monitor and ensure staffing levels are met while continually recruiting future talent
• Lead training practical's for new coaching candidates
• Attend monthly HQ programming rollout to learn ensuing month's programming
• Lead team meetings as required and support center level initiatives in center maintenance, training, brand consistency etc.
• Daily completion of administrative tasks including but not limited to: membership management, customer service inquiries, reporting of daily KPIs, and membership and retail billing
• Manage center level stock of inventory and supplies
• Manage the expenses and overall profitability of centers
• Manage Daily, Weekly, and Monthly cleaning and maintenance of the center; quarterly support with upkeep of other centers in the KidStrong portfolio
• Maintain dynamic, fun, motivational environment
• Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it
• Communicate professionally with co-workers in Slack, including periodic checks of messages when not in centers
• Provides effective decision making regarding customer service issues
• Responsible for ensuring that the facility is clean, maintained and operationally sound (along with the Head Coach)
• Must be flexible and adaptable to shift hours as needed to make sure the studio runs at optimal and leads and members are communicated with quickly
• As the lead for the sales function, AGM must execute a lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parents
• As AGM, you will be responsible for providing leadership and daily sales and member relations at the studio
• Provides and maintains the highest level of customer service
• Lower member attrition through proactive customer service to meet or exceed company standards
• Work closely with General Manager and Area Developer on seamless process for observations, trials, and enrollments
• Find, schedule, and assist in the execution of community events

!! Performance based bonuses !!

Compensation: $17.00 - $27.00 per hour

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.