Studio Manager - Capitol Hill

Orangetheory Fitness | Afterburn Coaching; Seattle (WA); On-site; USD 57,200 - 67,300; Full time

Benefits offered by this job

Competitive pay plus bonus potential

Opportunities for advancement

Workout for free

Casual/fitness dress-code

Flexible schedule

401K Plan

Dental and vision insurance plans

Supplemental insurance options

PTO benefits

Medical insurance after initial measurement period

Job summary

A leading fitness studio is seeking a dedicated Studio Manager to oversee operations and lead the sales team. The ideal candidate will enhance customer service, drive sales performance, and foster a positive studio culture. Previous management experience in a sales environment is required, along with CPR/AED certification. This full-time position offers competitive pay and various perks, including workout opportunities and advancement.

Qualifications

• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Experience in a quota-bearing structure preferred.

Responsibilities

• Oversee hiring, onboarding, and scheduling of new hires.
• Train, develop, and coach sales staff.
• Drive in-studio contests based on goals.
• Ensure front desk processes are followed.
• Maintain cleanliness and sanitation standards.

Skills

Sales leadership

Customer service

Microsoft Office proficiency

CPR/AED certification

Education

High school diploma or equivalent

Job description

Overview

Base pay range: $57,200.00/yr - $67,300.00/yr.

We Work Hard so Others Can Live More. The Orangetheory Brand is focused on delivering fun, exciting and rewarding experiences for our members. We are looking for successful and motivated individuals who want to improve themselves and their careers. If you are a passionate, positive and detail-oriented person who enjoys helping lead a team that provides a world-class fitness experience, you may be the right fit for our Orangetheory Fitness studios.

Job Summary

The Studio Manager is responsible for operating and overseeing all front-of-house studio operations, as well as leading and developing the sales team. The Studio Manager is responsible for meeting and exceeding key performance indicators including membership sales and renewals, retail, and concession sales. The role includes mentoring and coaching all sales staff in various sales techniques, regulating workout traffic, and maintaining premium customer service. The Studio Manager works closely with the Regional Sales & Ops Manager on managing, training, and coaching all sales staff, coordinating studio events, and adhering to all Orangetheory policies for studio operations. The Studio Manager will develop and lead a high-energy culture within the studio and ensure brand consistency.

Essential Duties and Responsibilities

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Work with the Regional Sales & Ops Manager to train, develop, and coach sales staff.
• Manage and oversee sales staff workflow throughout the day.
• Drive in-studio contests based on goals; create incentive programs and drive sales results.
• Ensure front desk processes are followed, including member check-in, telephone inquiries, guest registration, cash handling, account procedures, customer care calls, and documentation scanning.
• Provide and maintain the highest level of customer service across all interactions.
• Uphold cleanliness and sanitation standards (restroom checks, equipment cleaning, mopping, wipe downs, sanitizing surfaces).
• Coordinate with the Assistant Studio Manager and Regional Sales & Ops Manager on social media initiatives.
• Coordinate with Regional Sales & Ops Manager to develop sales drivers (presale events, studio events, outreach).
• Develop a high-energy culture through contests and incentive-based motivation.
• Model studio activities through self-involvement and maintain brand consistency.
• Perform other duties as needed to support successful studio operations and goal achievement.

Job Qualifications

• High school diploma or equivalent
• Minimum of 2 years experience in a Manager or Assistant Manager role
• Previous sales leadership and customer service experience
• Experience in a quota-bearing structure preferred
• Proficient in Microsoft Office
• CPR/AED certification required: upon hire or within the first 90 days of employment; certification must be maintained throughout employment

Benefits & Perks

• Competitive pay plus bonus potential
• Opportunities for advancement
• Workout for free
• Casual/fitness dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Supplemental insurance options (hospital, indemnity, critical illness)
• PTO benefits and medical insurance after initial measurement period

Studio Location

TBD after successful completion of training, depending on business needs.

Job Type

Full-time

Diversity Commitment

The presence and influence of diversity and inclusion within Orangetheory Fitness Afterburn is a vital standard. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and diversity is recognized as an asset. We are committed to workplace equity and inclusion.

Disclaimers

This employment opportunity is with one of the Orangetheory Fitness franchises. Afterburn participates in the federal E-Verify program. We provide equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or other protected characteristics. EEO is the Law; EEO is the Law supplement. Afterburn is an employment-at-will employer.