Studio Manager

Stretch Zone; Fort Collins (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Certification training

Commission bonus

Professional development

Career advancement

Team environment

Client impact

Job summary

Stretch Zone is seeking a NYC? General Manager to lead daily studio operations and drive performance. You will develop a high-performing team, deliver outstanding client experiences, and work toward revenue and membership goals while maintaining financial health.

Training and certification in our stretching methods are required for success. Ideal candidates bring leadership, sales, and wellness interests, with a passion for improving mobility and overall wellbeing; join a growing national brand

Qualifications

• Minimum leadership or management experience in fitness or wellness.
• Proven ability to drive revenue and membership goals.
• Strong client service and sales skills.
• Ability to recruit, train, and coach staff.
• Excellent communication and interpersonal skills.
• Commitment to Stretch Zone training and certification.

Responsibilities

• Lead daily operations and financial performance.
• Recruit, onboard, train, coach, schedule, and manage studio employees.
• Establish professional, positive, accountable, high-energy culture.
• Set performance expectations and hold team accountable.
• Drive membership growth, revenue, client retention, profitability.
• Conduct consultations, introduce Stretch Zone method, recommend programs.
• Ensure team delivers exceptional client experience.
• Monitor studio performance, reports, sales activity, KPIs.
• Implement and maintain policies, brand standards, programs.
• Manage client questions and service requests promptly.
• Maintain clean, welcoming studio environment.
• Communicate with Regional Manager and leadership.
• Provide leadership, direction, coaching to direct reports.
• Perform additional leadership/operations as needed.

Skills

Leadership

Sales

Customer Service

Operations Mgmt

Team Building

Mobility/Wellness interest

Job description

Studio Manager

Health, Wellness & Fitness

Compensation: $24 - $28 hourly, including commission and bonus opportunities

Position: General Manager

Benefits and Perks

• Paid in-house Stretch Practitioner certification and training


• Commission and performance-based bonus opportunities


• Ongoing professional development and continuing education


• Career advancement within a growing national brand


• Energetic, team-oriented work environment


• Opportunity to make a meaningful difference in clients’ health and quality of life

Position Overview

Stretch Zone is seeking a dynamic, results-driven General Manager to lead the daily operations and overall performance of one of our studios.

This position is ideal for a motivated leader with experience in health, wellness, fitness, sales, customer service, or business operations. The General Manager is responsible for developing a high-performing team, delivering an exceptional client experience, achieving revenue and membership goals, and maintaining the operational and financial health of the studio.

The successful candidate will combine strong leadership and business management skills with a genuine passion for helping others improve their mobility, performance, and overall wellness.

Selected candidates must successfully complete Stretch Zone’s paid training and certification program, which includes instruction and testing in our proprietary stretching methods, client experience standards, sales process, and studio operations.

About Stretch Zone

Stretch Zone helps clients achieve Flex-ability for Life® through a proprietary practitioner-assisted stretching method and patented stabilization system.

Our certified Stretch Practitioners use specialized tables and a patented strapping system to position and stabilize the body, allowing clients to relax and receive a comfortable, effective, and personalized stretch. Our goal is to help clients improve mobility, increase flexibility, enhance physical performance, and support their overall quality of life.

Stretch Zone studios provide a welcoming environment, knowledgeable professionals, and a structured approach designed to deliver a consistently exceptional client experience.

Key Responsibilities

• Lead the daily operations and financial performance of the studio.


• Recruit, onboard, train, coach, schedule, and manage studio employees.


• Establish a professional, positive, accountable, and high-energy workplace culture.


• Set clear performance expectations and hold team members accountable for achieving individual and studio goals.


• Drive membership growth, revenue, client retention, and overall studio profitability.


• Conduct consultations with prospective clients, introduce them to the Stretch Zone method, and recommend programs aligned with their goals.


• Ensure the team consistently delivers an exceptional client experience.


• Monitor studio performance, operational reports, sales activity, and key performance indicators.


• Implement and maintain company policies, operating procedures, brand standards, programs, and initiatives.


• Manage client questions, concerns, and service requests professionally and promptly.


• Maintain a clean, organized, welcoming, and fully operational studio environment.


• Communicate regularly with the Regional Manager and other members of company leadership.


• Provide ongoing leadership, direction, coaching, and support to all direct reports.


• Perform additional leadership and operational responsibilities as needed to support the studio’s success.

Preferred Qualifications

• Previous leadership, management, sales, fitness, wellness, healthcare, hospitality, or customer-service experience


• Demonstrated ability to lead, motivate, and develop a team


• Strong sales, relationship-building, and customer-service skills


• Business-minded approach with an understanding of revenue, expenses, and performance goals


• Excellent verbal, written, and interpersonal communication skills


• Ability to manage multiple priorities in a fast-paced environment


• Professional, dependable, energetic, and results-oriented


• Genuine interest in health, wellness, mobility, and helping others


• Willingness and ability to successfully complete the required Stretch Zone training and certification program

Join the Stretch Zone Team

At Stretch Zone, teamwork, professional growth, and client results are at the center of everything we do. As General Manager, you will have the opportunity to lead a talented team, grow a successful studio, and help clients experience the benefits of improved mobility and flexibility.