Studio Experience & Sales Training Manager

Nuovo Artistic Photography; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Inspiring Work Environment

Growth Opportunities

Recognition and Support

50% Family & Friends discount

Job summary

A leading artistic photography studio in New York is seeking a Studio Experience & Sales Training Manager. This role focuses on developing and delivering innovative training programs aimed at enhancing emotional intelligence and premium sales performance. The ideal candidate has expertise in training design, strong sales experience, and a passion for empowering others. Benefits include a creative work environment, growth opportunities, and exclusive perks such as a 50% discount on services. Join a team dedicated to excellence and artistry to make impact, one moment at a time.

Qualifications

• Expert in designing impactful training programs, from workshops to immersive role-plays.
• Strong experience in luxury retail, wellness coaching, or service-oriented industries.
• Proven track record in premium, high-ticket B2C sales.

Responsibilities

• Design and deliver a comprehensive training program on emotional intelligence and client experience.
• Develop high-impact sales modules focused on value-based selling.
• Facilitate workshops, role-plays, and provide tailored feedback.

Skills

Training program design

Emotional intelligence

Sales techniques

Customer experience

Consultative selling

Job description

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.

We are searching for a Studio Experience & Sales Training Manager to join our dedicated team, playing a crucial role in developing, delivering, and continuously improving training programs that combine emotional intelligence, client experience, and premium sales performance.

This role ensures our photographers can both support clients emotionally and achieve strong sales results. This is an excellent opportunity for someone who thrives in a fast-paced, creative setting and takes pride in contributing to an exceptional client experience.

What You'll Do

• Design and deliver a comprehensive training program on emotional intelligence, trauma-aware communication, active listening, confidence coaching, and client experience excellence
• Develop high-impact sales modules: value-based selling, soft closing, upselling, and objection handling
• Facilitate workshops, role-plays, simulations, and 1:1 coaching sessions, supported by scripts, guidelines, and evaluation tools
• Shadow photographers during sessions to provide tailored feedback and enhance emotional presence and commercial performance
• Track performance metrics and implement personalized development plans
• Ensure consistent, ethical, and high-standard client experiences across all studios
• Establish evaluation frameworks, certification processes, and structured onboarding for new hires

Requirements

• You are an expert in designing and delivering impactful training programs, from workshops to immersive role-plays
• You have strong experience in luxury retail, wellness coaching, customer experience, beauty, hospitality, or service-oriented industries
• You have a proven track record in premium, high-ticket B2C sales
• You demonstrate a clear mastery of consultative selling, emotional-driven purchasing, and high-value closing techniques
• You demonstrate outstanding listening capability, are able to respond to emotional, sensitive, or vulnerable conversations with empathy and professionalism
• You bring a strong coaching presence, able to recognize subtle behavioral patterns and elevate performance through thoughtful, tailored feedback that inspires confidence and motivation

Benefits

• Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge
• Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development
• Recognition and Support: A team that values your contributions and celebrates your success
• Exclusive Perks: Access to Nuovo's services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount

About Us

Nuovo Artistic Studios is not just a photography studio; it's a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.

This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time. This is your moment. Apply today!