Studio Crew, Westport

SoulCycle Inc.; Westport (CT); On-site; USD 22,523; Part time

Job summary

A leading fitness studio in Westport is seeking a part-time team member to provide exceptional customer service, assist with daily studio operations, and support instructors during class check-ins. The ideal candidate has a strong customer service background, excellent communication skills, and a positive attitude. This role requires working a minimum of 20 hours weekly, including weekends. Pay starts at $16.35/hour.

Qualifications

• Must have customer service experience.
• Must be able to work in a fast-paced environment.
• Must have excellent communication skills.

Responsibilities

• Provide high-level customer service to clients.
• Assist Studio Management with daily tasks.
• Maintain product knowledge for studio retail operations.

Skills

Customer service experience

Ability to prioritize and multi-task

Excellent communication skills

Problem solving skills

Organizational skills

Friendly and professional etiquette

Job description

Overview

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

Responsibilities

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
• Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
• Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning

Qualifications

• Must have customer service experience
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be willing to initiate tasks and perform duties without direction
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have outstanding customer service and problem solving skills
• Must have a positive, can-do attitude
• Must have friendly and professional phone and email etiquette
• Must have superior organizational skills

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

Pay Transparency: $16.35/hr

Job Details

• Employment type: Part-time
• Job function: Other
• Industries: Wellness and Fitness Services