Student Worker - Campus Visitation - Antelope Reception Center Bilingual Tour Guide (NFWS)

Grand Canyon Education; Phoenix (AZ); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a proactive and enthusiastic individual to assist Spanish-speaking prospective students during campus tours. This role involves guiding students through various tour formats, translating appointments, and providing exceptional customer service. The ideal candidate will be a full-time student at Grand Canyon University, demonstrating fluency in both Spanish and English, with strong communication skills. Join a supportive environment where you can thrive while contributing to the academic success of future students.

Qualifications

• Enrolled at GCU as a full-time student in a Bachelor’s or Master’s program.
• Retain a minimum GPA of 2.0 for Bachelor’s or 3.0 for Master’s.

Responsibilities

• Guide Spanish-speaking prospective students on campus tours.
• Translate Admissions Appointments for students and families.

Skills

Fluent in Spanish

Fluent in English

Customer Service

MS Office (Word, Excel, Outlook)

Communication Skills

Education

Bachelor’s program

Master’s program

Tools

MS Office

Job description

Position Summary/Purpose:
The purpose of this role is to serve and guide Spanish-speaking prospective students on campus tours, including individualized tours, group tours, virtual tours, or golf cart tours.

Primary Responsibilities/Accountabilities/Essential Functions:

• Collaborates with GCU and GCE staff, as well as prospective students, professionally.

• Assist with translating Admissions Appointments for prospective students and families.

• Implements effective communication and presentation strategies to represent GCU's academic excellence.

• Provides support to full-time employees through the completion of promotional and administrative tasks.

• Assist with enrollment events and ongoing office projects as needed.

• Fast learner who works independently and completes required tasks with the highest quality of work.

• May occasionally be asked to work evenings or weekends.

Qualifications:

• Friendly, enthusiastic, proactive, self-assured, organized, and dependable.

• Fluent in both Spanish and English, enough to maintain a professional conversation with students and families for up to two hours.

• Outstanding customer service and communication skills.

• Confidence using MS Office (Word, Excel, Outlook, etc.).

• Comfortable operating various office machines and greeting visitors.

• Take pride in work (accuracy is more important than speed).

• Comfortable multi-tasking on occasion.

• Previous office experience preferred.

• Need a student willing to work 20 hours per week.

Experience/Education:
Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

• Sitting: 1-2 hours a day

• Standing: 0-1 hour a day

• Walking: 1-2 hours a day

• Lifting: Rarely

• Carrying: Occasionally

• Pushing: Occasionally

• Bending: Occasionally

• Squatting: Rarely

• Kneeling: Rarely

• Climbing: Never

• Reaching: Occasionally

• Grasping: Occasionally

• Fine Eye to Hand Coordination: Occasionally

• Driving: Occasionally

• Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage
Anticipated End Date: June 30, 2025