STUDENT: Tickets and Concessions Assistant

University of Northwestern - St. Paul; Saint Paul (MN); On-site; USD 13,000 - 19,000; Part time

Job summary

University of Northwestern – St. Paul is seeking a part-time STUDENT: Tickets and Concessions Assistant to assist Athletics customers with ticket and concession sales on campus in St. Paul, MN. You will perform cashier duties and help guests, while maintaining a friendly, welcoming atmosphere.

Hours are 5–10 per week. Applicants must be able to work in a Christian university setting and align with Northwestern’s mission and beliefs. Prior cash handling and customer service experience are a plus.

Qualifications

• Strong interpersonal and customer service skills.
• Able to interact with a variety of individuals in a professional, tactful and courteous manner.
• Maintain personal relationship with Jesus Christ and uphold Northwestern’s mission and Doctrinal Statement.

Responsibilities

• Perform cashier duties, including processing ticket and concession sales
• Assist with customer questions and service needs
• Receive, price, and restock concession inventory
• Provide excellent customer service and hospitality to guests
• Perform other duties as requested or assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Time management

Problem solving

Written & Verbal communication

Punctuality

Initiative

Confidentiality

Organizational skills

Tools

Microsoft Office

Job description

Title: STUDENT: Tickets and Concessions Assistant
VP Area: VP - Athletics
Department: Athletics
Position Compensation: $11.80 per hour
Location: University Campus - St. Paul, Minnesota

Who We Are:
Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God’s Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern – St. Paul and through gospel outreach and faithfulness with Northwestern Media.

Position Summary

Assist customers of the Athletics department in purchasing tickets and various concession items.

Hours per week: 5-10

Key Responsibilities

• Perform cashier duties, including processing ticket and concession sales
• Assist with customer questions and service needs
• Receive, price, and restock concession inventory
• Provide excellent customer service and hospitality to guests
• Perform other duties as requested or assigned.

Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith.

Qualifications

• Strong interpersonal and customer service skills
• Able to interact with a variety of individuals in a professional, tactful and courteous manner
• Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern’s mission, Doctrinal Statement and Declaration of Christian Community

Key Skills

• Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision.
• Confidentiality: Maintains discretion and handles sensitive information appropriately.
• Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.
• Technical Proficiency: Basic computer skills, including Microsoft Office and related software.
• Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills.
• Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities.
• Background Check: Must pass background check as a condition of employment.

Work Environment

The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa.