Student TECH CORPS Success Coach

Tech Corps; August (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Success Coach to coordinate a transformative tech support training program for students. This part-time role involves overseeing day-to-day operations, mentoring students, and ensuring a supportive learning environment. You'll collaborate with instructors, track attendance, and provide feedback on the program's effectiveness. If you have a knack for communication, creativity, and a commitment to student success, this opportunity is perfect for you. Join a mission-driven team and make a meaningful impact in the lives of young learners while gaining valuable experience in educational program management.

Qualifications

• Passion for the mission and creativity in approach are essential.
• Experience leading or mentoring groups is preferred.

Responsibilities

• Coordinate daily operations and provide administrative oversight.
• Build a safe and collaborative learning environment.

Skills

Effective communication

Creativity

Initiative

Customer service delivery

Attention to detail

Multitasking

Education

Education major/program/degree

Human resources major/program/degree

Tools

Microsoft Word

PowerPoint

Dropbox

Google Suite

Job description

Job Opening: Student TECH CORPS Success Coach

Position Summary

Part-time/Temporary position responsible for coordinating and implementing all day-to-day aspects of the program. Student TECH CORPS is a work-based learning experience designed to deliver tech support training and certification to students and then harnesses their knowledge to power a Student-Run Help Desk to provide valuable technical support in their school buildings or communities. Each cohort is supported by two Instructors and a Success Coach with up to 25 students.

Date: Student TECH CORPS will run between June 16, 2025 and August 8, 2025 (varies by program area).
Time: Student TECH CORPS will run Monday-Friday between the hours of 9:00 AM - 2:00 PM (varies by program area) with staff onsite no later than 30 minutes before/after the program time.
Wage: $20 per hour
Location: Student TECH CORPS is offered via partnerships with colleges/universities, K-12 schools, and nonprofit organizations in Central and Northeast OH.

Specific Responsibilities

• Attend training session prior to program start date
• Become familiar with program tools (e.g. Dropbox, Google Drive) prior to program start date
• Provide administrative oversight including tracking attendance and timesheets, contacting students, collecting paperwork
• Collaborate with Instructors on a daily basis to coordinate weekly report out
• Create and submit newsletters to showcase program activities
• Contact any student who has an unexplained absence to discuss progress, offer assistance, and encourage retention including documenting contact with absent students
• Build a safe classroom environment conducive to collaborative and hands-on learning
• Provide feedback on the students’ experience with the overall program
• Provide TECH CORPS staff with all program and evaluation data as requested
• Arrive to every workday session promptly and prepared for sessions/instruction
• Coordinate and implement work in an orderly and professional manner
• Set-up and clean-up worksite at the beginning and at the end of each workday and confirm that all materials are prepared for sessions
• Enforce rules and regulations and apply appropriate disciplinary measures as needed
• Perform other duties as needed for the successful implementation of the program

Qualifications

• Passion for the mission of the organization, Creativity, and Initiative
• Basic knowledge and/or experience leading, mentoring or teaching groups
• Effective communication and presentation skills
• Previous experience working with diverse populations and/or urban students is a plus
• Education, human resources or related major/program/degree preferred but not required
• Ability to multitask with strong attention to detail and the ability to perform under deadline pressure
• Customer service delivery and the ability to accommodate different situations and temperaments
• Professionalism (time management, appearance, dependability) and strong work ethic

Content Knowledge/Experience

• Microsoft Word, PowerPoint, Dropbox, Google Suite

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