Student Systems Tech Lead – Banner & Integrations

University of South Carolina; Columbia (SC); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement Programs

Paid Tuition

Paid Holidays

Professional Development Opportunities

Job summary

University of South Carolina seeks an experienced Student Systems Technical Team Manager to lead a six-person technical group supporting Ellucian Banner and related student systems. You will shape technical direction, drive modernization, and ensure reliable operations across Admissions, Registrar, Financial Aid, and other partners.

You will mentor staff, implement best practices, and partner with university stakeholders to translate needs into scalable technical solutions while maintaining

Qualifications

• Bachelor's degree and 5+ years of relevant professional experience, or an equivalent combination of education, certification, training, and experience.
• At least 2 years of experience managing or supervising technical professionals.
• Significant experience supporting a Student Information System, with 5+ years of Ellucian Banner Student experience strongly preferred.
• Strong technical knowledge of databases, SQL, system integrations, APIs/interfaces, data management, and enterprise application architecture.

Responsibilities

• Lead and develop a high-performing technical team responsible for USC's Student Systems applications.
• Provide technical leadership for Ellucian Banner, DegreeWorks, Banner Document Management, batch processing, integrations, and related technologies.
• Oversee the development, configuration, testing, deployment, maintenance, and continuous improvement of student systems.
• Ensure reliable day-to-day operations of mission-critical systems, including production troubleshooting, root-cause analysis, upgrades, patches, and performance management.
• Lead technical projects involving new functionality, integrations, enhancements, upgrades, and data migrations.
• Establish and continuously improve development, testing, documentation, change management, source/code management, and production-support standards.
• Partner with functional organizations and stakeholders to translate business requirements into effective, maintainable technical solutions.
• Manage vendors and third-party technology providers and coordinate their work with university technical and functional teams.
• Protect the security, integrity, privacy, and availability of student information, including adherence to FERPA and university IT policies.
• Build strong relationships with university customers through responsive support, clear communication, accountability, and a service-oriented approach.

Skills

Leadership

SQL

APIs

Integrations

Data management

Communication

Problem-solving

Production support

Security

Education

Bachelor's degree or equivalent

Tools

Ellucian Banner

DegreeWorks

Banner Document Management

Batch processing

Job description

University of South Carolina seeks an experienced Student Systems Technical Team Manager to lead a six-person technical group supporting Ellucian Banner and related student systems. You will shape technical direction, drive modernization, and ensure reliable operations across Admissions, Registrar, Financial Aid, and other partners.

You will mentor staff, implement best practices, and partner with university stakeholders to translate needs into scalable technical solutions while maintaining