Student Support Specialist - Academy Park High School

Ciseasternpa; Sharon Hill (Delaware County); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive benefits

401k Employer match

Tuition reimbursement

Condensed summer schedule

Job summary

Ciseasternpa in Delaware County seeks a full-time Student Support Specialist to deliver student-based services at designated school sites. The role includes case management, supporting teachers, and maintaining student progress and well-being. Ideal candidates must hold a bachelor’s degree in a related field with 1-3 years of relevant experience. Benefits include competitive salary ranging from $42,000 to $46,000 based on experience, generous paid time off, and comprehensive health benefits.

Qualifications

• Minimum of 1-3 years relevant experience within public education or community-based organization.
• Experience in case management and youth counseling.
• Experienced leadership for on-site coordination of service providers, volunteers, parents, students, and school staff.

Responsibilities

• Perform functions of case manager to include individual/group case management and assessment.
• Assist in supervising students in teacher-planned activities.
• Maintain adherence to the disciplinary code at the school site.

Skills

Ability to manage details and work independently

Ability to work effectively in changing work environment

Work effectively with diverse populations

Proficient in standard computer programs

Highest degree of personal integrity

Courteous, respectful, and collaborative approach

Personal initiative and resourcefulness

Top quality standards for own work

Bilingual in Spanish preferred

Education

Bachelors degree in Social Work, Criminal Justice, Sociology, Psychology or related field

Job description

Job Summary

Are you passionate about making a difference in the lives of students? Do you want to work for an organization that has valued its employees for over 40 years? We offer a generous paid time off package, school district holiday pay, comprehensive benefits, 401k Employer match, tuition reimbursement and a condensed summer schedule.

$42,000 - $46,000 starting range based on experience and education level.

The Student Support Specialist will provide the coordination and delivery of student-based services at designated school site.

Responsibilities

• Perform functions of case manager to include individual/group case management, assessment, linkage to service providers, home visitations, and additional follow up as needed to further improve student attendance, increase academic performance and/or decrease behavioral incidents. All interactions with student, community provider and/or family to be documented in CISDM on a daily basis.
• Assist, when requested, to supervise students in teacher-planned activities and assist teacher with classroom management.
• Provide school based team with continuous feedback regarding students’ progress, behavior, and any incidents relating to students’ overall well‑being.
• Maintain and assist students in adherence to the disciplinary code employed at the designated school site.
• Adequately record in writing all professional contacts with any student and his/her family in CISDM.
• Confer regularly with school based team regarding student progress and needs in areas of academic, attendance and behavior.
• Provide transitional support service to students who transition into and/or out of the program, working with respective guidance departments at sending school within School District.
• Encourage parental involvement in project activities; create written notification of events and follow up when appropriate.
• Collaborate with appropriate school officials regarding services provided to students and their families.
• Participate in regular supervision and team meetings as scheduled by lead administrator and/or supervisor.
• Intervene in crises/threat assessments as warranted by students and their families and provide requested communication to school district during and post event(s).
• Provide individual/group counseling and case management for identified students.
• Serve as well‑informed ambassador in furthering the CISEPA mission, its goals and programs.
• Perform other duties as assigned by your supervisor and/or Program Manager.

Additional Responsibilities

• Remain mission focus and student driven.
• Be an ambassador of CIS.
• Seek and recommend solutions and improvements.
• Deliver upon schedules and plans.
• Comply with agency policies and procedures and promote agency values and culture.
• May provide off‑hours support.
• Perform other duties as may be assigned – this position is expected to evolve over time.

Required Knowledge, Skills & Abilities

• Ability to manage details and work independently
• Ability to work effectively in changing work environment
• Work effectively with diverse populations, including students, faculty, administration, and community groups
• Proficient in standard computer programs (Microsoft or other applications)
• Highest degree of personal integrity.
• Courteous, respectful, and collaborative approach.
• Personal initiative and resourcefulness.
• Top quality standards for own work.
• Bilingual in Spanish preferred

Qualifications & Requirements

• Bachelors degree in Social Work, Criminal Justice, Sociology, Psychology or related field
• A minimum of 1-3 years relevant experience within public education or community‑based organization
• The ability to work effectively with a broad range of representatives from public and private service organizations, public education, neighborhood organizations, parent groups, and local government
• Experience in case management and youth counseling
• Experienced leadership for on‑site coordination of service providers, volunteers, parents, students, and school staff
• Knowledge of local human service network and effective teen behavior modification interventions
• Ability to manage details and work independently

Position Structure

• Full‑time, non‑exempt
• Schedule may vary according to programmatic needs, events and activities
• On‑going employment in this capacity is dependent on availability of funding

Reports To: Site Coordinator Lead

Physical Requirements/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. While performing the duties of this job, the employee is regularly required to sit, work on computer, think clearly and communicate effectively. The employee must occasionally lift or move up to 15-25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Travel

Travel is primarily local during the business day, although some out‑of‑area and overnight travel may be expected.

EEO Statement

CISEPA employees are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis race, ethnicity, color, religion, nation origin or citizenship status, ancestry, sex (including pregnancy, childbirth, and related medical conditions), gender identity, gender expression, sexual orientation, genetic information, marital status, familial status, GED rather than high school diploma, physical or mental disability, relationship or association with a disabled person, source of income, age (35 years of age and older), height, weight, veteran status, use of guide or support animals and/or mechanical aids, or domestic or sexual violence victim status. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions and training and career development programs.

CISEPA employees are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle blowing, or the exercise of an appeal or grievance right provided by law will not be tolerated. CISEPA managers and supervisors are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.