Student Support Specialist - William Allen High School

Communities In Schools of Eastern PA; Allentown (Lehigh County); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

PTO

Holiday pay

Comprehensive benefits

401k employer match

Tuition assistance

Job summary

Communities In Schools of Eastern PA is seeking a Student Support Specialist to coordinate and deliver services at a designated school site. This 10-month position includes summers off and offers a strong benefits package and growth opportunities.

The role requires case management, counseling support, and collaboration with school staff, families, and community providers to improve attendance and academics. Bilingual in Spanish preferred.

Qualifications

• Bachelor's degree in Social Work, Criminal Justice, Sociology, Psychology or related field.
• 1-3 years relevant experience in public education or community-based organization.
• Ability to work effectively with a broad range of representatives from public/private service organizations, schools, and local government.
• Experience in case management and youth counseling.
• Leadership for on-site coordination of service providers, volunteers, parents, students, and school staff.
• Knowledge of local human service network and teen behavior modification interventions.
• Ability to manage details and work independently.

Responsibilities

• Perform case management: individual/group, assessments, referrals, home visits, follow-ups; document in CISDM daily.
• Supervise students in teacher-led activities and assist classroom management when requested.
• Provide feedback to school-based team on student progress, behavior, and incidents.
• Record all professional contacts with students and families in writing in CISDM.
• Coordinate with school staff and families to support student attendance and performance.
• Intervene in crises and communicate with the school district as needed.

Skills

Case management

Counseling

Interpersonal skills

Independent work

Bilingual in Spanish

Documentation

Education

Bachelor's degree in Social Work

Tools

CISDM

Job description

Description

SUMMARY

Are you passionate about making a difference in the lives of students? Do you want to work for an organization that has valued its employees for over 40 years? We offer a generous paid time off package, school district holiday pay, comprehensive benefits, 401kEmployer match and tuition assistance. $42,000 - $46,000 starting range based on experience and education level.

The Student Support Specialist will provide the coordination and delivery of student based services at designated school site. This position is a 10-month per year position and has off in the summers.

Requirements

• Perform functions of case manager to include individual/group case management, assessment, linkage to service providers, home visitations, and additional follow up as needed to further improve student attendance, increase academic performance and/or decrease behavioral incidents. All interactions with student, community provider and/or family to be documented in CISDM on a daily basis.
• Assist, when requested, to supervise students in teacher-planned activities and assist teacher with classroom management.
• Provide school based team with continuous feedback regarding students’ progress, behavior, and any incidents relating to students’ overall well being.
• Maintain and assist students in adherence to the disciplinary code employed at the designated school site.
• Adequately record in writing all professional contacts with any student and his/her family in CISDM.
• Confer regularly with school based team regarding student progress and needs in areas of academic, attendance and behavior.
• Provide transitional support service to students who transition into and/or out of the program, working with respective guidance departments at sending school within School District.
• Encourage parental involvement in project activities; create written notification of events and follow up when appropriate.
• Collaborate with appropriate school officials regarding services provided to students and their families.
• Participate in regular supervision and team meetings as scheduled by lead administrator and/or supervisor.
• Intervene in crises/threat assessments as warranted by students and their families and provide requested communication to school district during and post event(s).
• Provide individual/group counseling and case management for identified students.
• Serve as well-informed ambassador in furthering the CISEPA mission, its goals and programs
• Perform other duties as assigned by your supervisor and/or Program Manager.

Additional Responsibilities

• Remain mission focus and student driven.
• Be an ambassador of CIS.
• Seek and recommend solutions and improvements.
• Deliver upon schedules and plans.
• Comply with agency policies and procedures and promote agency values and culture.
• May provide off-hours support.
• Perform other duties as may be assigned – this position is expected to evolve over time.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Ability to manage details and work independently
• Ability to work effectively in changing work environment
• Work effectively with diverse populations, including students, faculty, administration, and community groups
• Proficient in standard computer programs (Microsoft or other applications)
• Ability to work effectively in changing work environment
• Highest degree of personal integrity.
• Courteous, respectful, and collaborative approach.
• Personal initiative and resourcefulness.
• Top quality standards for own work.
• Bilingual in Spanish preferred

QUALIFICATIONS & REQUIREMENTS:

• Bachelors degree in Social Work, Criminal Justice, Sociology, Psychology or related field
• A minimum of 1-3 years relevant experience within public education or community-based organization
• The ability to work effectively with a broad range of representatives from public and private service organizations, public education, neighborhood organizations, parent groups, and local government
• Experience in case management and youth counseling
• Experienced leadership for on-site coordination of service providers, volunteers, parents, students, and school staff
• Knowledge of local human service network and effective teen behavior modification interventions
• Ability to manage details and work independently

POSITION STRUCTURE:

• Full-time, non-exempt
• Schedule may vary according to programmatic needs, events and activities
• On-going employment in this capacity is dependent on availability of funding

REPORTS TO:

Site Coordinator Lead

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. While performing the duties of this job, the employee is regularly required to sit, work on computer, think clearly and communicate effectively. The employee must occasionally lift or move up to 15-25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel:

Less than 10%, primarily local during the business day, although some out-of-area and overnight travel may be expected.

EEO Statement:

CISEPA employees are protected by federal laws, Presidential Executive Orders and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions and training and career development programs. CISEPA employees are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle blowing, or the exercise of an appeal or grievance right provided by law will not be tolerated. CISEPA managers and supervisors are also reminded of their responsibility to prevent, document and promptly correct harassing conduct in the workplace.