Student Support Specialist

Asheville City Schools; Asheville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Asheville City Schools in Asheville, North Carolina seeks a Student Support Specialist to identify and triage students with social-emotional health needs within the school setting. The role provides responsive behavior support, de-escalation, check-ins, and in-class support to students.

The role reports to School-Based Administrators/Mental Health Liaison and requires collaboration with counselors, social workers, and EC teams to coordinate care and safety plans.

Qualifications

• Prefer candidates with a college degree or who are working toward one.
• Experience in mental health settings preferred.
• Ability to triage and respond to behavior needs.

Responsibilities

• Collaborate with counselors and staff to manage a caseload.
• Create and manage a daily student meeting schedule.
• Respond promptly to behavior support radio calls.
• Log daily data points in Google Forms.
• Coordinate care and develop behavior/safety plans.
• Teach self-regulation and related social-emotional skills.
• Provide guidance to school personnel as needed.
• Maintain relationships with families and staff.
• Maintain a safe, regulated ReSet room environment.

Skills

De-escalation strategies

Multitasking

Data logging

Interpersonal communication

Education

College degree or pursuing degree

Tools

Google Forms

ReSet room data system

Job description

Student Support Specialist

Asheville City Schools Asheville City Schools - Asheville, North Carolina Open in Google Maps

Job Details

Job ID: 5794713

Application Deadline: Posted until filled

Re-Posted: Sep 03, 2026 7:02 PM (UTC)

Job Description

ASHEVILLE CITY SCHOOLS JOB DESCRIPTION

JOB TITLE: Student Support Specialist

JOB STATUS: Full-Time

LOCATION: TBD

CONTACT: [e-mail]

REPORTS TO: School-Based Administrators/Mental Health Liaison

GENERAL STATEMENT OF JOB: Identifies triages and co-manages students with social-emotional health problems within the school-based setting. Provides responsive and preventative behavior support to students through using de-escalation strategies, providing check-in/check-outs, in-class support, lunch groups, teaching various social-emotional strategies, etc.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Collaborates with school counselor(s), school social worker, and admin team to compile a caseload of students.


• Responsible for creating and managing a daily schedule of students to meet with.


• Primary responsibility will be to respond to radio calls for behavior support promptly. Must be able to multitask and handle more than one request at a time.


• Keep daily use of time logs, recording various data points into Google Forms daily.

• Work with the school team: school counselor, school social worker, administrators, school psychologist, EC team, to coordinate care, create behavior/safety plans, identify areas needing additional support, etc.

• Teach studentsskills including self-regulation, mindfulness, zones of regulation, etc.

• Provide consultation and/or education to school personnel (e.g., school counselors, principals, and teachers) as needed.

• Maintain, improve, and develop positive relationships with families/ students/ school contracted support personnel/ school staff (e.g., school counselors, principals, and teachers).

• Maintain and track data within the ReSet room, provide structure to students utilizing the space, and ensure a safe environment for students to regulate emotions. As well as create and provide education to students, staff, and families around the ReSet room.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

Preference is given to those with a college degree or who are working to complete their degree, and/or professional work experience in a psychiatric hospital, residential treatment center, community-based, and school-based mental health setting.

Physical Requirements: Must be physically able to sit, stand, walk, and drive a car.Must be able to lift mail and boxes up to 10 lbs.Must be able to sit at a computer for extended periods of time.Physical demand requirements are for Light Work.

Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things.

Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information.Includes giving instructions, assignments, or directions to subordinates or assistants.

Language Ability: Requires the ability to read simple forms.Requires the ability to prepare time sheets and supply requisitions using the prescribed format.

Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions.Must be able to communicate effectively and efficiently in Standard English.

Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide, and multiply.

Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately when using a keyboard.

Manual Dexterity: Must have minimal levels of eye/hand/foot coordination.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions.Must be adaptable to performing under minimal levels of stress.

Position Type: Full-time

Contact Information

• Dr. Everett Dickerson


• 85 Mountain Street


• Asheville, North Carolina 28801


• Phone: [phone]


• Email: [e-mail]