Student Support Services Administrative Assistant III - Limited Term

Georgia Gwinnett College; Lawrenceville (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Georgia Gwinnett College (GGC) seeks a Limited-Term Student Support Services Administrative Assistant III to support TRIO SSS operations. This role reports to the Director of TRIO SSS and acts as a liaison with campus offices and partners, maintaining records and coordinating processes.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a federally funded program. It is a limited-term appointment pending funding.

Qualifications

• High School diploma or GED required.
• Three years of relevant administrative or office experience required.
• Associate degree or higher preferred.
• Experience with federal TRIO, GEAR UP, CAMP, HEP, or similar grant-funded programs preferred.
• Experience with Banner or other student information systems preferred.
• Experience with budget tracking, purchasing, travel, or record maintenance preferred.
• Experience coordinating student programs, events, or activities desired.

Responsibilities

• Coordinate student intake and eligibility documentation for TRIO SSS.
• Manage data entry and tracking of student participation and services.
• Track budgets and program expenditures; process invoices, purchases, travel, reimbursements.
• Order and maintain office supplies and manage daily operations.
• Assist with calendar management for advising, tutoring, mentoring, and financial literacy sessions.
• Coordinate TRIO SSS workshops, events, travel, and activities.
• Monitor student engagement and participation in TRIO SSS services.
• Collaborate with students, staff, faculty, partners, and vendors to resolve routine issues.
• Train and supervise student workers and work-study personnel.

Skills

Attention to detail

Verbal and written communication

Organizational skills

Customer service

MS Office

Education

High School diploma or GED

2 Year Associate Degree or higher

Tools

Banner

Student information systems

Job description

Job Title: Student Support Services Administrative Assistant III - Limited Term

Location: Georgia Gwinnett College

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 304710

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Limited-Term Student Support Services (SSS) Administrative Assistant III is an essential member of the federally funded TRIO SSS program. This position is responsible for performing a variety of administrative duties and supporting daily program operations, student services, federal compliance, and program activities.

Reporting to the Director of TRIO Student Support Services, the Administrative Assistant III serves as a key administrative point of contact between TRIO SSS and campus offices and partners and plays a key role in maintaining accurate records, coordinating program processes, and supporting efficient program operations. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in support of program and institutional goals.

This is a limited-term position. Continuation of employment is contingent upon the ongoing availability of funding.

Responsibilities

• Coordinate student intake and eligibility documentation processes in accordance with federal TRIO requirements. Maintain confidential participant information and records in accordance with FERPA and federal guidelines


• Manage data entry and tracking of student participation, services, and program activities for federal and institutional reporting


• Track budgets and program expenditures, process invoices, purchases, travel requests, reimbursements, and other program transactions


• Order and maintain event supplies and departmental office supplies. Manage daily office operations in the office, including scheduling, correspondence, preparation of program materials, supplies, and student inquiries


• Provide assistants with student/parent inquiries via phone, email, and in person


• Assist the Project Director and professional staff with calendar management for academic advising, tutoring, mentoring, and financial literacy sessions. Coordinate the logistics and preparation of TRIO SSS workshops, events, student travel, and other program activities


• Monitor student engagement and participation in TRIO SSS services


• Work collaboratively with students, staff, faculty, campus partners, and vendors to support program operations and resolve routine administrative matters


• Train and supervise student workers and work-study personnel

Required Qualifications

• High School diploma or GED


• Three years of relevant administrative or office experience

Preferred Qualifications

• 2 Year Associate Degree or higher


• Experience with Federal TRIO, GEAR UP, CAMP, HEP, or other grant-funded student success programs


• Experience with Banner or other student information systems


• Experience with budget tracking, purchasing, travel, or record maintenance


• Experience coordinating student programs, events, or activities

Proposed Salary

$38,300 - $45,900; Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

• Accuracy and attention to detail


• Excellent written and verbal communication skills


• Strong organizational and interpersonal skills


• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook


• Ability to make decisions without immediate supervision


• Ability to maintain confidentiality and accurate student records


• Ability to manage multiple priorities and meet time-sensitive deadlines


• Ability to work in a fast-paced and frequently changing environment


• Ability to provide excellent customer service to students and campus partners

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at [phone] or email [e-mail].

Background Check

• Position of Trust + Education

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.