Student Support & Placement Coordinator

Kallada Software Services; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A dynamic EdTech company is seeking a proactive Student Support & Placement Coordinator to manage student communication and placement operations. The ideal candidate will handle inquiries, support student coordination, and facilitate placement opportunities. Strong communication and organizational skills are necessary. The position offers growth potential in a friendly team environment.

Benefits

Opportunity to grow within the EdTech / Training industry

Exposure to both student support and placement operations

Friendly, supportive team environment

Qualifications

• Prior experience in student support, customer service, or coordination roles is a plus.
• Comfortable using basic office tools and messaging platforms.

Responsibilities

• Attend and manage course inquiry calls; Provide accurate information about our programs.
• Regularly follow up with existing students to ensure a smooth learning experience.
• Post job opportunities in the student placement group; Coordinate with recruiters for interviews.

Skills

Strong communication skills

Organizational skills

Multitasking

Job description

Overview

We are looking for a proactive and empathetic individual to join our team as a Student Support & Placement Coordinator. This role is a blend of student communication, placement coordination, and operational support. You will be the first point of contact for inquiries, as well as the bridge between our students and the placement opportunities we provide.

Responsibilities

• Handle Inbound Calls: Attend and manage course inquiry calls; Provide accurate information about our programs and address student concerns.
• Student Coordination: Regularly follow up with existing students to ensure smooth learning experience; Address issues or escalate them to the relevant team when required; Build positive relationships with students to enhance satisfaction.
• Placement Support: Post 45 job opportunities daily in the student placement group; Coordinate between recruiters and students for interviews or updates; Maintain placement records and share updates with the management team.

Qualifications

• Strong communication skills (English + regional language preferred).
• Prior experience in student support, customer service, or coordination roles is a plus.
• Organized and detail-oriented with the ability to multitask.
• Comfortable using basic office tools and messaging platforms.

Perks

• Opportunity to grow within the EdTech / Training industry.
• Exposure to both student support and placement operations.
• Friendly, supportive team environment.