Student Support Coordinator

DysConnections; United States; Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Fully remote work

Flexible schedule

Meaningful work helping families and 0

Job summary

DysConnections is hiring a Student Support Coordinator for a contract role of 20 hours per week, fully remote. Start date is the first week of December. You will be the first voice families hear, guiding them from initial contact through onboarding and class assignments.

You will assess students, write clear reports, schedule assessments and classes, and identify opportunities to expand services with schools and community partners.

Qualifications

• Foundation in education.
• Analytical approach to student data and company metrics.
• Excellent communication with families and therapists.
• Highly organized with strong follow-through.
• Flexible and adapts in a fast-growing company.
• CRM experience is a plus.
• Mission-minded: belief in helping every child learn to read.

Responsibilities

• Serve as the first point of contact for families reaching out to DysConnections.
• Lead consultation calls and explain programs.

Skills

Data analysis

Communication

Organizational skills

CRM experience

Creative problem solving

Education

Education degree

Tools

CRM software

Job description

Student Support Coordinator | DysConnections

Contract position, 20 hours per week, with the possibility of more hours after 3 months

Pay based on experience

Start date: first week of December

Every child starts with an assessment. Every family starts with a conversation.

DysConnections is a virtual structured literacy company helping struggling readers and students with dyslexia get the support they need. Our team of Certified Academic Language Therapists (CALTs) and Reading Specialists serves families directly and partners with schools, nonprofits, and afterschool programs to reach more kids.

We’re looking for a Student Support Coordinator to be the first voice families hear when they reach out for help. Parents often come to us worried, overwhelmed, and unsure where to turn. You’ll be the person who helps them feel heard, understood, and confident about what comes next.

You’re a business minded educator who understands how children learn to read and how to grow a company that serves them. You bring fresh ideas, see opportunities others miss, and aren’t afraid to try a better way. You’re energized by building something, not just maintaining it, and you’re ready to help a fast growing company reach more families and partners.

What you’ll do

• Serve as the first point of contact for families reaching out to DysConnections
• Lead consultation calls, explaining our programs and what it looks like to work with us
• Assess incoming students and write clear assessment reports that parents can understand and act on
• Schedule assessments and classes, matching each student with the right therapist and group
• Own family onboarding from the first call to the first class
• Manage our wait list and keep families informed and connected while they wait
• Identify new opportunities to serve more families, including partnerships with schools and community organizations

Who you are

• You have a foundation in education
• Skilled at analyzing data, from student performance to company numbers, and using it to guide decisions
• You love helping people, and families can feel it
• A great communicator who builds trust with families and works well alongside our therapists and team
• Highly organized, with strong follow through and attention to detail
• Flexible and willing to make changes on the fly in a fast growing company
• Comfortable with technology. CRM experience is a plus
• A creative problem solver who brings new ideas to the table and takes initiative to make them happen
• Mission minded: you believe every child can learn to read

Why DysConnections

• Meaningful work that changes children’s lives and families’ futures
• A team of credentialed, experienced reading professionals
• A growing company with real room to grow alongside it
• Fully remote, flexible work