Student Support Coordinator

Merced College; Merced (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee health benefits

Sick leave

Retirement benefits

Job summary

Merced College is seeking a Student Support Coordinator to help students navigate services and access resources needed to achieve educational goals.

The role focuses on coordinating programs such as EOPS, CARE, Veteran’s Center, and DSP&S, with strong emphasis on equity, advocacy, and community collaboration.

Qualifications

• Bachelor's degree required; or an Associate's degree plus three years of applicable experience.
• Equivalent education and experience considered.
• Sensitivity to diverse student backgrounds and commitment to equity are essential.

Responsibilities

• Organize and coordinate student support services on and off campus.
• Meet with students to assess needs and connect to Merced College resources.
• Assist with outreach and recruitment activities for eligible students.

Skills

Effective communication

Advising techniques

Interpersonal skills

Culturally responsive

Education

Bachelor's degree

Associate's degree + 3 years experience

Equivalent education/experience

Job description

Make a meaningful difference in students’ lives by joining Merced College as a Student Support Coordinator serving our South Merced location! We are seeking a compassionate, student-centered professional who is passionate about helping students overcome barriers, connect to essential resources, and achieve their educational goals. This is an exciting opportunity to build meaningful relationships, strengthen connections with campus and community partners, and create a welcoming environment where students feel supported, empowered, and equipped to succeed.

As you consider this opportunity, know that Merced College is more than a community college — we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California’s Central Valley.

Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California’s Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.

If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team.

Merced College Mission

At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development

Merced College Vision

• Enriching our community through educational experiences and support services:
• Degree/CertificatePrograms
• Transfer
• CareerTechnicalEducation
• WorkforceTraining
• LifelongLearning
• BasicSkills
• Community Engagement

Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.

Salary Schedule

Range 25
40 hours/week
12 months/year

This is a categorically funded assignment contingent upon year-to-year funding

General Description

Under general direction to assist with the formulation of special programs, procedures and services provided to students; to provide the necessary monitoring and supervised opportunities for students; and to do related work as required. Student Support Coordinators may be assigned and provide support in a variety of special programs, including EOPS, CARE, Veteran’s Center and DSP&S.

Representative Duties

• Organizes and coordinates support services for students on and off campus; assist in developing and coordinating services, programs, and other support strategies.
• Meets with students to determine their needs and assists them in finding ways to meet these needs; interprets diagnostic, interest, and performance tests and makes recommendation of choices available to the students.
• Assist with outreach and recruitment of eligible students’ recruitment activities including preparation of informational and marketing materials.
• Coordinate, organize and participate in program activities and events, including but not limited to community relations and recruitment, End-of-Year Recognition Celebration, workshops, and program orientation.
• Using data driven research to plan and implement new services as directed.
• Maintain student records, file documentation in accordance with federal, state, and district policies.
• Determine student initial and ongoing eligibility for program or services; track individual student and cohort progress and adherence to program guidelines; ensure accuracy of and correct permanent student records and associated coding; verify documentation from third-party providers.
• Coordinate and schedule counseling appointments.
• Plan, coordinate, facilitate, and conduct orientation and workshops for students.
• Provide regular reports to management and federal/state agencies as requested; participate on program reviews; assist in assuring program compliance with federal or state program guidelines.
• Participate in program budgeting; prepare for audits; provide records, reports, backup information for auditors; Under direction, close out program accounts at the end of the fiscal year in collaboration with the Fiscal Office.
• Coordinates phases of the grants process, including maintaining compliance. Serves as liaison person between students, the college district and with other community organizations.
• Oversee and assign the work of student assistants.
• Other related duties as assigned.

Knowledge of:

• Role of the community colleges in education and the community
• Effective communication techniques used in writing and speaking
• Local school districts and their structure and procedures
• Group dynamics and characteristics of young adults
• Advising and interview techniques
• Compliance requirements of assigned special program

Ability to:

• Relate and understand the needs of individuals from low income backgrounds and assist these individuals in the most appropriate utilization of Merced College services
• Adhere to district policies, procedures, and rules regarding budgeting, purchasing and travel/training and expense reporting, and grants administration methods and practices
• Organize, train and direct student workers
• Motivate students in career decisions
• Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues

REQUIRED EDUCATION AND EXPERIENCE

Education/Training/Experience

• Bachelor's degree
• OR
• Associate's degree AND three (3) years of applicable experience
• OR
• The equivalent education and experience
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

PHYSICAL DEMAND AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

Environment

Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends.

Physical Ability to

• Work at a desk, conference table or in meetings of various configurations
• Hear and understand speech at normal levels
• Communicate so others will be able to clearly understand normal conversation
• Read printed matter and computer screens
• Stand or sit for prolonged periods of time
• Bend and twist, stoop, kneel, crawl, push, pull
• Lift, carry, push, and/or pull moderate to heavy amounts of weight
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
• Reach in all directions

Vision

See in the normal visual range with or without correction

Hearing

Hear in the normal audio range with or without correction

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Employee Benefits

Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee’s only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment

The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Merced Community College District is an Equal Opportunity Employer