Student Support Advisor

004 K12 Virtual Schools LLC; United States; Hybrid; USD 42,000 - 66,000; Full time

Job summary

Stride, Inc. is seeking a Student Support Advisor to assist Michigan middle school students in a virtual academy, focusing on attendance, engagement, and progress through MTSS-based support. The advisor collaborates with Learning Coaches, teachers, and leadership to promote student success.

The role builds relationships with students and families, monitors participation data, and delivers proactive interventions in a fast-paced online learning environment. Some in-office days may be required.

Qualifications

• Two years of college and two years of experience in education, or an equivalent combination.
• Pass required background check.

Responsibilities

• Oversee a caseload of students to increase engagement through intervention.
• Provide proactive, data-driven support to students.
• Support students and Learning Coaches through Onboarding (Strong Start).
• Serve as primary contact between students, Learning Coaches, teachers, and administration.
• Pursue continuous education to meet evolving student needs.

Skills

Strong written and verbalCommunication

Problem-solving

Organizational skills

Adaptability

Travel 25% availability

Familiarity with online learning

Microsoft Office proficiency

Education

Two years of college

Two years of education experience

Four years of college (desirable)

Tools

Microsoft Office Suite

Web proficiency

Learning management systems

Job description

Job Description

Residency Requirements: Must reside in Michigan.

The Student Support Advisor supports students in grades 6–8 by promoting consistent engagement, attendance, academic progress, and connection to the school community. The Advisor builds meaningful relationships with students and families, identifies barriers to participation, and provides individualized support through the school’s Multi-Tiered System of Supports (MTSS). Working collaboratively with teachers, school leadership, and other members of the Student Support Team, the Advisor helps students develop the habits, skills, and confidence needed to succeed in a virtual learning environment. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Michigan Great Lakes Virtual Academy (MGLVA). We want you to be a part of our talented team! The mission of Michigan Great Lakes Virtual Academy (MGLVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

ESSENTIAL FUNCTIONS

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
• Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management).
• Provide consistent proactive support to students using data resources.
• Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience.
• Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration.
• Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches

Minimum REQUIRED QUALIFICATIONS

• Two (2) years of college AND Two (2) years of experience in education OR Equivalent combination of education and related experience
• Ability to pass required background check

OTHER REQUIRED QUALIFICATIONS

• Strong written and verbal communication skills
• Excellent problem-solving skills
• Organizational skills, multi-tasking abilities
• Adaptable and comfortable in a fast-paced work environment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency
• Familiarity with the online learning experience
• An ability to learn new technology tools quickly (ex. database and web-based tools)
• Ability to travel 25% of the time

DESIRED QUALIFICATIONS

• Four (4) years of college education
• Experience working with the proposed age group
• Experience supporting adults and children in learning and the use of technology

Compensation & Benefits

Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a home-based position that may require one or more days a week in the office as determined by the supervisor. The noise level in the office is usually moderate (computers, printers, light foot traffic). The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Job Type Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more than 20 years, Stride, Inc. has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs. Stride serves learners of all ages in all 50 states and more than 100 countries. At Stride, learning is essential. It is the foundation of the human experience and we are proud of our commitment to powering learning, no matter what stage of life you are in. For more than 20 years, we’ve worked to challenge the idea of one-size-fits-all education and provide personalized, online, lifelong learning at every step of the journey. Above all else, we believe in serving the communities we live in and creating space for all voices therein.