Student Success Program Lead (Coordinator)

The University of Texas at Austin; Austin (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of Texas at Austin is hiring a Program Coordinator for UT for Me to work with scholarship recipients and students, ensuring timely graduation and strong career planning. You will interact with students individually and in groups to provide academic, financial planning and referrals to campus resources.

You will manage a large caseload, coordinate with campus programs, and employ holistic advising practices to address both academic and non-academic concerns.

Qualifications

• Bachelor's degree in a related field and three years of coordinating or administering a program with college students or college readiness activities.
• Strong written and verbal communication skills; ability to use technology daily.
• Knowledge of student development and campus resources; relevant education/experience may substitute.

Responsibilities

• Support first-time in college students from orientation through graduation and aid them in meeting career goals.
• Manage a large caseload of students through regular contact in person, email, text, and other channels.
• Provide individualized programming to promote retention and timely graduation with focus on career outcomes.
• Liaise with on-campus student success programs, career services, and undergraduate colleges and schools.
• Utilize case-management tools and data sources to manage caseloads and dashboards.
• Other duties as assigned.

Skills

Written communication

Verbal communication

Analytical thinking

Technology proficiency

Education

Bachelor's degree

Master's degree (preferred)

Tools

GradSnapp

Advisors Toolkit

EAB Navigate

Job description

Job Posting Title:

Program Coordinator - UT for Me

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Hiring Department:

UT For Me

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Our goal is to recruit and support staff and students with a wide range of backgrounds, ideas and viewpoints. Must be eligible to work in the United States on a full-time basis for any employer.

Position Purpose

Position will work with scholarship recipients and students for the Dell Scholars at UT Austin and UT for Me programs to ensure students stay on track to timely graduation. This position will interface directly with students, both individually and in groups, to provide academic, developmental, financial support and planning, career exploration and referrals, to campus resources.

Responsibilities

• Support first-time in college students from orientation through graduation and aid them in meeting their career goals. Interpret and analyze student's individual experience to formulate plan of action to accomplish goals and maintain academic persistence.
• Manage a large caseload of students through regular contact in person, via email, text, and other forms of communication.
• Provide individualized and organizational programming to promote retention and timely graduation with a focus on career outcomes; utilize holistic advising practices and key on- and off-campus resources to address both academic and non-academic concerns.
• Communicate with on-campus student success programs, career services, and all undergraduate colleges and schools (CSUs), as well as regarding individual student situations.
• Utilize various case management tools and data sources to manage large caseload, including GradSnapp, Advisors Toolkit, EAB Navigate, and multiple dashboards and databases.
• Other duties as assigned

Required Qualifications

Bachelor's degree. Three years experience coordinating or administering a program working with college students or high school students in a college readiness capacity, orientation, counseling, advising, retention, student life, residence life, service learning, financial aid counseling, or closely related field. Strong written and verbal communication skills. Capability to use technology on a daily basis. Knowledge of student development, campus ecology, community development, and student learning theories and their applications in practice.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master's degree in Higher Education administration or related field. Experience with UT Austin academic advising, student success programming or other intensive student-facing support programs. Bilingual in English and Spanish. Excellent planning, evaluation and assessment, time management, marketing, and problem-solving skills

Salary Range
$50,000+ depending on qualifications

Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.