Student Success Coordinator - GSS

University of the Cumberlands; Williamsburg (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

University of the Cumberlands is seeking a Student Success Coordinator to support enrollment operations and student retention. You will guide applicants, register new students, and help align class schedules with academic goals, working closely with Financial Aid and Student Accounts.

You will communicate with students regularly by multiple channels to promote engagement and progress from enrollment through graduation, collaborating daily with campus departments.

Qualifications

• Bachelor’s degree preferred.

Responsibilities

• Offer insight to improve the effectiveness and efficiency of enrollment-related processes.
• Guide applicants through the enrollment process when necessary.
• Register new students and assist returning students with registration.
• Collaborate with others on student and class schedules.
• Work with Financial Aid and Office of Student Accounts to guide aid and billing processes.
• Run reports of students not registered and pursue retention through outreach.
• Maintain data and contact students at risk of withdrawing or failing.
• Communicate with students regularly by in person, text, phone, and email to support retention.
• Provide program instruction and guidance from enrollment to graduation.
• Daily collaboration with other campus departments to engage and educate students.
• Perform other duties as assigned.

Education

Bachelor’s degree preferred

Job description

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

Job Requirements:

Bachelor’s degree preferred

Key Duties and Responsibilities:

• The Student Success Coordinator will Offer insight to ways to improve the effectiveness and efficiency of all processes related to the enrollment experience
• Guide applicants/prospects through the enrollment process, when necessary
• Register new students and assist returning students with registration
• Collaborate with others on student and class schedules
• Work with Financial Aid and Office of Student Accounts to guide student financial aid and billing processes
• Run reports of students not registered and seek to retain them through communication efforts
• Maintain data and contact students in jeopardy of withdrawing or failing school.
• Ensure communication with students on a regular basis in person, by text, telephone, and e-mail to facilitate retention activities.
• Provide students with program instruction and guidance from enrollment to graduation.
• Daily collaborate with other departments on campus Engage and educate students throughout their academic program.
• Perform other duties and responsibilities as assigned.

Compensation:

Commensurate with Experience and Expertise

Benefits:

Yes Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a “life-more-abundant.” Located in the heart of Appalachia, University of the Cumberlands (UC) is an institution of regional distinction that offers undergraduate degrees in more than 40 major fields of study, along with several pre-professional, graduate and doctoral programs. With a total enrollment of more than 20,000 students, UC is one of the largest and fastest growing private universities in Kentucky and is devoted to preparing students for the future through hands-on, experiential learning and research. The University of the Cumberlands does not illegally discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran status, because a person is a smoker or nonsmoker, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University -administered programs. In order to fulfill its purpose, the University may legally discriminate on the basis of religion in employment, and the University has sought and been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the University's religious tenets.