Student Success Coach — Retention & Graduation Support

Paul Smith's College; New York (NY); On-site; USD 35,000 - 66,000; Full time

Job summary

Paul Smith's College in New York seeks an Academic Success Coach to optimize the academic success of continuing undergraduate students and support the mission of developing career-ready graduates.

The role includes academic coaching, teaching First Year Seminar, organizing the Spring Career Fair, and collaborating with CACS to enhance retention and graduation outcomes, with data-driven decision making and campus engagement.

Qualifications

• Bachelor’s degree in education or related field.
• Demonstrated 3+ years in academic coaching position or equivalent experience.
• Strong interpersonal and relationship building skills.
• Demonstrated commitment to helping at risk and underprepared students succeed in an educational setting.
• Strong computer skills and ability to use varied online databases and current Microsoft Office Suite (Word, Excel, Publisher, Access, OneNote).
• Demonstrated experience in collecting, organizing, and presenting data via presentation and reports.

Responsibilities

• Provide academic coaching to students following prescribed best practices.
• Develop and implement a success program for sophomore, junior, and senior students.
• Manage students who leave without completing their degrees to assist them in returning and/or completing their degrees.
• Coordinate group coaching/events/activities via collaboration with other offices and people in CACS.
• Support student engagement software such as Smitty On.
• May teach 3 credits each academic year (First Year Seminar).
• Organize the Annual Spring Career Fair engaging with other departments.
• Serve as the main point person for Handshake tool.
• Work in partnership with other offices and employees within and outside of CACS.
• Teach the three credit First Year Seminar (FYS) each Fall and Spring course.
• Work in partnership with other offices and employees within and outside of CACS, especially those responsible for the academic success of students.
• Serve on committees assigned.
• Provide support to assigned committees based as assigned.
• Collect and analyze data to make data informed decisions.
• Submit reports including but not limited to annual academic coaching report.
• Meet regularly with leader to communicate progress, adhering to best practices, and demonstrated commitment to engage in professional development.
• Communications with Deans and CACS leadership on a scheduled basis.
• Participate in campus software/technology implementation and use appropriate to position.
• Participate in campus events such as Open House, Career Fair, Orientation and Welcome Week.
• May supervise peer mentors.
• Perform other duties assigned by the Dean of Curriculum or designee.

Skills

Interpersonal skills

Communication

Data presentation

Organization

Education

Bachelor’s degree in education or related field

Tools

Microsoft Office Suite

Excel

Word

Publisher

Access

OneNote

Job description

Paul Smith's College in New York seeks an Academic Success Coach to optimize the academic success of continuing undergraduate students and support the mission of developing career-ready graduates.

The role includes academic coaching, teaching First Year Seminar, organizing the Spring Career Fair, and collaborating with CACS to enhance retention and graduation outcomes, with data-driven decision making and campus engagement.