Student Success Coach & Intervention Specialist

University of Delaware; New York (NY); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits package

Health, dental, and vision insurance

Retirement plan options

Job summary

A higher education institution is seeking a SCAN Student Success Navigator to provide guidance and support services to students. The role focuses on engaging students, monitoring success through systems, and assisting in academic planning. Candidates should have a Bachelor's Degree and experience in mentoring students, while a Master's Degree is preferred. The position offers a salary range of $44,000 - $55,000, along with a comprehensive benefits package.

Qualifications

• 2+ years of experience coaching or managing student caseloads.
• Ability to handle confidential information sensitively.
• Experience working with traditionally under-represented students preferred.

Responsibilities

• Guide and support students to enhance retention and success.
• Utilize monitoring systems to develop intervention plans.
• Coordinate referrals to overcome social barriers.

Skills

Strong interpersonal skills

Communication skills

Ability to manage multiple tasks

Understanding of disadvantaged students' needs

Education

Bachelor's Degree

Master's Degree in related field

Job description

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The SCAN Student Success Navigator is a position that provides guidance, support, and intrusive intervention to an identified cohort of students within their School. Through individual and group meetings, advising and coaching, developmental programs, and other engagement opportunities, the Navigator will assist students by implementing pre-identified strategies proven to create an educational pathway that supports student retention and success.

MAJOR RESPONSIBILITIES

• Serve as success navigator to an identified cohort of students, focusing consistent outreach, engagement, and delivery of student support services, and intrusively intervening as necessary to support the student through their degree culmination.
• Utilize Lazer Success (Starfish) and other related systems to monitor student success. Develop and implement intervention plans to address early alert concerns/referrals.
• Meet with students on a regular basis to develop and review individualized success plans.
• Partner within students' networks, including but not limited to their faculty, organization advisors, etc., to support student success while also assessing progress towards academic goals, persistence, and attendance.
• Co-facilitate Schools-based enrollment, engagement, and success events that foster a positive living-learning environment, college-wide collaborations, an appreciation of diversity, mutual respect, and student retention as assigned by the Student Success Specialist.
• Actively participate in innovative summer engagement activities for new and prospective participants.
• Coordinate student referrals to appropriate services to overcome social and economic barriers.
• Assist students with academic success by connecting them with academic tutoring and study groups, as well as various other support services offered at the College.
• Provide information and feedback to the Student Success Specialist to assist in the development of reports and/or assessment activities.
• Assist with the development of Schools-based publications and communication, including facilitating informational presentations as well as connecting with parents or appropriate support members.
• Provide post-award grant coordination support for projects related to work of the School and its students.
• In collaboration with the Student Success Specialist, co-create and facilitate the School's student-facing activities, including but not limited to orientation, open house, convocation, student advisement and academic planning, recruiting, and career and transfer networking events.
• Perform other duties and special assignments as requested within scope of responsibilities.

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's Degree from an accredited college,university or foreign equivalency.
• A minimum of two (2) years of experience coaching, mentoring, or managing student caseloads within a program that supports students' education.

PREFERRED QUALIFICATIONS:

• Master's Degree from an accredited college or university or foreign equivalency in higher education, student affairs, or a related field preferred.
• Previous employment in an educational setting.
• Experience working with traditionally under-represented students, including low-income students, and organizations that serve the needs of these populations.
• Bilingual in English and Spanish preferred.English and another language will be considered.

KNOWLEDGE, SKILLS, & ABILITIES:

• Demonstrated understanding of and sensitivity to the needs of disadvantaged students.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and effectively prioritize among competing needs.
• Ability to utilize assessment to guide initiative development.
• Ability to handle confidential information in a professional and sensitive manner.
• Ability to communicate clearly and effectively with a diverse student population.
• Possess a willingness to take initiative on new projects and embrace change.

Additional Information:

• Salary range is:$44,000 - $55,000,commensurate with credentials and relevant experience.
• Onondaga Community College offers agenerous and competitive benefitspackageincluding:
  • New York StateLocal Retirement System(pension) or an Optional Retirement Plan(401a).
  • Excellenthealth, dental, and visioninsurance plans(qualifying domestic partner included).
• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

Application Instructions:

• To be considered, please submit aresume, cover letter and unofficial transcriptat time of application, including availability to teach.
• Thethree (3) referenceslisted on the application must be professional references, and one of those must be a current or previous supervisor. Finalists will be contacted prior to reference checking.
• Offers are contingent onthe completion of a post-offerbackground check, and official transcriptsare required upon hire.
  

Please [e-mail] you have questions.