Student Success Coach

Voxy EnGen, PBC; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

An educational technology company is seeking a Student Success Coach to enhance learner engagement. Responsibilities include providing customized coaching support and monitoring learner progress. Candidates should be fluent in English, French, and Spanish, with at least 2 years of experience in student engagement or coaching. A passion for helping immigrants and refugees is essential.

Qualifications

• Minimum 2 years' experience in student engagement, coaching, or customer service.
• Strong passion for helping immigrants and refugees achieve career advancement.
• Proactive and action-oriented with a sense of urgency.

Responsibilities

• Provide customized coaching support to guide learners in using the language platform.
• Monitor learner progress through check-ins and proactive outreach.
• Encourage and motivate learners to take ownership of their learning success.

Skills

Fluency in English

Fluency in French

Fluency in Spanish

Customer service experience

Engagement and coaching skills

Tools

Digital communication tools

Job description

A company is looking for a Student Success Coach to enhance learner engagement and support on their platform.

Key Responsibilities

• Provide customized coaching support to guide learners in using the language platform
• Monitor learner progress through check-ins and proactive outreach
• Encourage and motivate learners to take ownership of their learning success

Required Qualifications

• Fluency in English, French, and Spanish (spoken and written)
• Minimum 2 years' experience in student engagement, coaching, or customer service
• Experience with digital communication tools and multi-message campaign design
• Strong passion for helping immigrants and refugees achieve career advancement
• Proactive and action-oriented with a sense of urgency