Student Success Advisor - On-Campus

Nebraska-Indian-Community-College; South Sioux City (NE); On-site; USD 23,000 - 25,000; Full time

Job summary

Nebraska Indian Community College is hiring a Student Services Advisor to support a caseload of about 100 students at the South Sioux City Campus. You will assist admissions, academic and financial aid processes, and provide mentorship and referrals to basic needs.

You will document contacts, monitor progress, and collaborate with faculty and staff while attending mandatory trainings and campus events, including evenings/weekends as needed.

Qualifications

• At least one year of advising college students from educationally disadvantaged backgrounds or related experience.
• Excellent customer service and written/verbal communication skills.
• Proficient in Microsoft Office Suite.
• Understanding of Native American history and Umonhon & Isanti cultures.
• Ability to work independently and as part of a team.
• Experience with the Financial Aid (FAFSA) process, college-level instruction, and Empower training.

Responsibilities

• Manage a caseload of ~100 students, provide admissions, academic and financial aid assistance.
• Serve as mentor/advisor, offering referral services for basic needs.
• Help students create time management plans and study skills.
• Document student contacts in case notes and follow up on early alerts.
• Collect documents and update degree planning forms; notify students of issues.
• Prepare monthly reports for the supervisor.
• Meet with the VP of Student Services every 2 weeks to discuss progress.
• Assist faculty and staff in supporting students and events.

Skills

Customer service

Communication

Microsoft Office

Organizational skills

Team collaboration

Cultural competence

Education

Associate degree

Bachelor's degree preferred

Tools

Empower

Job description

Nebraska Indian Community College is hiring a Student Services Advisor to support a caseload of about 100 students at the South Sioux City Campus. You will assist admissions, academic and financial aid processes, and provide mentorship and referrals to basic needs.

You will document contacts, monitor progress, and collaborate with faculty and staff while attending mandatory trainings and campus events, including evenings/weekends as needed.