Student Success Advisor - Higher Education

Illinois-Institute-of-Technolog; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Tuition assistance

Benefits package

Job summary

Illinois Institute of Technology is seeking an Academic Advisor to guide students in academic planning and progression toward graduation. The role supports degree audits, course scheduling, majors, and career goals under the Assistant Director of Academic Advising.

The position emphasizes strong communication, organization, and a service-oriented mindset, with on-site work in Chicago. Bachelor's degree required; Master’s preferred; salary $50,000–$55,000 and exempt status.

Qualifications

• Bachelor's degree and relevant experience in higher education, academic advising, student services, or related field.
• Strong written and verbal communication, customer service, organization, analytical and problem-solving skills.
• Ability to interpret and apply academic policies, degree requirements, and university procedures.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide academic advising and degree services for students in designated programs, including guidance on degree progress and graduation requirements.
• Conduct degree audits; evaluate and apply transfer credit; review petitions and substitutions.
• Support student retention by identifying barriers and developing solutions with students and faculty.
• Maintain knowledge of policies, curricula, degree requirements, and substitutions for accurate guidance.
• Respond to questions from students, faculty, staff, and others via email, phone, online platforms, and in-person.
• Participate in Undergraduate and Graduate Studies Committees and interpret policies and catalog content.
• Assist with semester academic reviews and determine student academic standing and related classifications.

Skills

Written communication

Verbal communication

Customer service

Organization

Analytical thinking

Problem solving

Education

Bachelor's degree

Master's degree

Job description

Illinois Institute of Technology is seeking an Academic Advisor to guide students in academic planning and progression toward graduation. The role supports degree audits, course scheduling, majors, and career goals under the Assistant Director of Academic Advising.

The position emphasizes strong communication, organization, and a service-oriented mindset, with on-site work in Chicago. Bachelor's degree required; Master’s preferred; salary $50,000–$55,000 and exempt status.