Student Success Advisor

College of New Caledonia; Virginia; On-site; USD 72,000; Full time

Job summary

A leading college seeks a dedicated Academic Advisor to empower students in achieving educational and career aspirations. This full-time position involves advising, delivering guidance on admissions and career resources. Candidates require a Bachelor’s degree and two years of related experience, with strong interpersonal and communication skills to support a diverse student body.

Qualifications

• 2 years experience in academic advising preferred.
• Ability to work with multicultural issues.
• Excellent interpersonal, written, and verbal communication skills.

Responsibilities

• Assist students in building educational plans and achieving career goals.
• Provide information on admissions, testing, and career exploration.
• Participate in student information events and workshops.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Organizational Skills

Education

Bachelor's degree in Education or Social Sciences

Job description

For all Administrative postings please disregard the following statement. For CUPE postings please refer to Article 9.01 (d) of the CUPE Collective Agreement to ensure you have met the eligibility requirements to apply to CUPE competitions.

Employment Status

Employment Status Full Time

Employment Type

Employment Type Regular

Job Summary

Advising is a process that is fundamentally related to student retention and success. Specifically, advising helps students build solid educational plans to achieve their career goals, and assists them in executing those plans. Advising helps and empowers students to approach their education in an organized and meaningful way. Creating a learner-centered environment to inform students of the nature of the Advisor/Student/Faculty relationship, and the roles and responsibilities of each.

Specific Duties

• Participates in and adheres to professional standards in the academic advising community (e.g. National Academic Advising Association ( NACADA ), Canadian Association of College and University Student Services ( CACUSS ), Centre for Higher Education Research and Development (C.H.E.R.D.).
• Utilizes a developmental advising model that motivates students to define their education and career goals.
• Assists students in understanding program admission, prerequisites and completion requirements using various advising tools.
• Supports students in identifying barriers to success and refer them to resources and services.
• Assists students in navigating through the student life cycle.
• Understands and supports students at critical stages within their educational journey and refers them to appropriate support services for issues that cannot be resolved through Academic Advising.
• Provides information on admissions and placement testing, and assists with interpretation of results.
• Provides information on career exploration and facilitates student’s use of career services within the College’s available resources.
• Utilizes CNC operating systems with a critical eye to assess, optimize and evaluate certificate and diploma completion requirements.
• Maintains a thorough understanding of academic and non-academic policies and procedures, and assists students to understand how these relate to academic standing and the student experience.
• Maintains knowledge of CNC programming and provide feedback through appropriate mechanisms including committee membership, Education Council proposals, etc.
• Optimizes the student experience by providing timely feedback to student inquiries.
• Maintains confidentiality through every interaction, while ensuring appropriate documentation is kept accordingly.
• Provides feedback and recommendations for improvements to systems (Colleague, Student Planner, etc).
• Actively collaborates and participates in student information events and workshops (including but not limited to Orientation, Student Life Expo, Open house, Student Planner workshops, meet and greets, trades info tables, registration workshops, Health & Wellness Fair).
• Maintains awareness of college-wide initiatives, latest programs and integrates new programming/pilots when possible.
• Seeks out and participates in professional development opportunities for academic advising and specialized areas.
• Maintains awareness of college-wide initiatives, new programs and integrates new programming/pilots when possible.
• Advocates for Academic Advising on CNC committees and interdepartmental meetings.
• You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners.
• You will promote a positive work atmosphere by interacting and communicating in a professional manner that demonstrates mutual respect with students and colleagues.
• Duties as assigned by Manager, Student Success & Retention or designate.

Skills & Qualifications

• Bachelor’s degree (or higher) specializing in Education or Social Sciences or a relevant field
• 2 years or more Minimum two (2) years previous experience in providing academic advising preferred

• Awareness, sensitivity and demonstrated ability to relate well and work effectively with multicultural issues
• Excellent interpersonal and communication skills, both verbal and written and the ability to interact with students, staff and the general public, in a professional manner
• Ability to work independently within continuous time restraints and deadlines
• Demonstrated ability to maintain confidentiality
• Demonstrated proficiency with a variety of computer systems and record keeping
• Displayed ability to maintain necessary databases and prepare correspondence and reports independently
• Excellent problem solving and organizational skills
• Extensive knowledge of community resources, post-secondary programs, systems and procedures, and systemic barriers

Qualifications Preferred:
• Minimum two (2) years previous experience in providing academic advising
• Bachelor’s degree in a relevant field
• Post Secondary education courses in cross-cultural or intercultural communication
• Knowledge of a language other than English would be an asset.

Band

Band I

Grade

Grade NA

Salary $71,253 per year

Location

Location Prince George

CNC Campus

CNC Campus Prince George

Province

Province BC

Country

Country Canada

Department

Department Student Services

Posting Number

Posting Number 25-061SP

Employee Group

Employee Group Operational

Desired Start Date

Desired Start Date 07/02/2025

Position end date (if temporary or seasonal)

Number of Hours per week

Number of Hours per week 35

Posting Competition Status

Posting Competition Status Accepting Applications

Number of Positions to fill

Number of Positions to fill 1

Open Date

Open Date 06/09/2025

Screening/Close Date

Screening/Close Date 06/17/2025

Remain Open Until Filled Yes

Special Instruction/Details to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you legally able to work in Canada?
  • Yes
  • No
• * Do you have a Bachelor's Degree in Education, Social Science, or another related discipline?
  • Yes
  • No
• * Have you taken any Post Secondary education courses in cross-cultural or intercultural communication? If yes, please explain briefly.

  (Open Ended Question)

• * How many years of experience do you have in this type of position?
  • 0-1
  • 1-3
  • 3-5
  • 5-7
  • 7+

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
Optional Documents
• Credentials
• Other
• Optional Credentials 1

College of New Caledonia, Human Resources
3330 22 Ave, Prince George, BC V2N 1P8, Canada