Student Success Advisor

Wentworth Institute of Technology; Boston (MA); On-site; USD 58,000 - 70,000; Full time

Job summary

Wentworth Institute of Technology’s Integrated Advising Collaborative (IAC) Student Success Advisors are key members of a student-centered advising team, partnering with Co-op & Career Advisors and Faculty Advisors to provide proactive, holistic support that connects academic planning, personal development, and career readiness throughout the student lifecycle.

SSAs serve as the primary contact for academic planning and progression, helping students develop pathways to graduation with

Qualifications

• Master’s degree in Higher Education, Counseling, or related field.
• 2–4 years of experience in academic advising or student support.
• Strong communication, organizational, and collaborationskills.
• Commitment to working with diverse student populations.

Responsibilities

• Provide individualized and group advising on academic planning, degree requirements, policies, and registration.
• Support students in developing and maintaining academic plans aligned with timely graduation.
• Coach students in study skills, time management, decision-making, and self-advocacy.
• Assist students in navigating transitions, including first-year adjustment, major exploration, and academic challenges.
• Monitor academic progress and identify students in need of additional support.
• Provide outreach in response to alerts, progress reports, and advising triggers.
• Support students on academic probation through structured intervention plans and ongoing coaching.
• Connect students with campus resources including tutoring, accessibility services, and wellness support.
• First Year: support transition and engagement; Second Year: co-op readiness; Third Year: progression; Fourth Year: degree completion and career planning.

Skills

Communication skills

Organizational skills

Collaboration skills

Education

Master’s degree in Higher Education, Counseling, or related field

Tools

EAB Navigate

Banner

Job description

Job Description

Position Summary:

Wentworth Institute of Technology’s Integrated AdvisingCollaborative (IAC) Student Success Advisors (SSAs) are key membersof a coordinated, student-centered advising team. SSAs partnerclosely with Co-op & Career Advisors (CCAs) and FacultyAdvisors (FAs) to provide proactive, holistic support that connectsacademic planning, personal development, and career readinessthroughout the student lifecycle.

Student Success Advisors serve as the primary point of contact foracademic planning and progression, helping students develop clear,achievable pathways to graduation. Through a developmental advisingphilosophy, SSAs empower students to make informed decisions, buildself-advocacy skills, and connect their academic experience tolong-term goals.

As part of the IAC model, Student Success Advisors contribute to ashared advising structure that ensures coordinated communication,timely interventions, and a seamless student experience frommatriculation through graduation.

Responsibilities:

Academic Advising & Coaching:

• Provide individualized and group advising on academic planning,degree requirements, policies, and registration.
• Support students in developing and maintaining academic plansaligned with timely graduation.
• Coach students in study skills, time management,decision-making, and self-advocacy.
• Assist students in navigating transitions, including first-yearadjustment, major exploration, and academic challenges.

Student Success & Case Management:

• Monitor academic progress and identify students in need ofadditional support.
• Provide outreach in response to alerts, progress reports, andadvising triggers.
• Support students on academic probation through structuredintervention plans and ongoing coaching.
• Connect students with campus resources including tutoring,accessibility services, and wellness support.

Student Engagement Across the Lifecycle:

• First Year: Support transition, academic onboarding, and earlyengagement.
• Second Year: Guide academic planning and readiness for co-oppreparation.
• Third Year: Support academic progression during co-opparticipation and course sequencing.
• Fourth Year: Ensure degree completion and supportpost-graduation planning.

Integrated Advising Collaboration:

• Collaborate with CCAs and Faculty Advisors to delivercoordinated, holistic student support.
• Participate in joint advising meetings, case reviews, andshared success planning.
• Maintain shared advising notes and contribute to alignedcommunication strategies.
• Ensure seamless referrals and coordinated handoffs across theadvising team.

School & Faculty Partnership:

• Serve as an integral member of the School Advising Team withinassigned school(s).
• Collaborate with faculty and academic leadership on studentsuccess strategies.
• Align advising with curriculum requirements and programpathways.

Documentation & Compliance:

• Maintain accurate, timely advising records in institutionalsystems (e.g., Navigate, Banner).
• Ensure documentation meets institutional standards for qualityand timeliness.
• Monitor academic standing and progression benchmarks.

Professional Development & Continuous Improvement:

• Participate in required IAC training and professionaldevelopment.
• Engage in assessment and continuous improvementinitiatives.
• Stay current on advising practices, student development theory,and institutional systems.

Qualifications:

Required:

• Master’s degree in Higher Education, Counseling, or relatedfield.
• 2–4 years of experience in academic advising, student support,or related field.
• Strong communication, organizational, and collaborationskills.
• Commitment to working with diverse student populations.

Preferred:

• Experience with academic advising technologies (e.g., EABNavigate, Banner)
• Familiarity with developmental advising and NACADAcompetencies

Position Details:

At this time, the university is unable to sponsor applicants forH-1B visas.

This is an in-person position with core hours of 8:30 AM–4:30 PM or 9:00 AM–5:00 PM. Specific hours and remote work must be approved byyour supervisor. Occasional weekend hours may be required forSuccess Studio, advising, or university events.

The job grade for this position is Grade 5.

The expected wage range for this position is between $58,000 and$70,000 which reflects what we reasonably expect to pay for thisrole.

Compensation and Benefits

Wentworth Institute of Technology is committed to fair,transparent, and legally compliant compensation practices. Webelieve that clarity about pay structures and ranges supportsequity, fosters trust, and ensures a positive workplace for allemployees.

Please visit here to see the comprehensive benefits package offeredto support the best experience for our employees. https://wit.edu/careers/work-wentworth

Inclusive Excellence at Wentworth

Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating adiverse and culturally competent institution where each member hasthe opportunity and support to reach their full potential and makecontributions to our campus community and beyond is InclusiveExcellence at Wentworth.

To find out more about the Wentworth’s commitment to InclusiveExcellence, please visit the website https://wit.edu/about/inclusive-excellence.

All applicants have the right to accessibility support andaccommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, CatlinWells, at [e-mail].

E-Verify for Employment Eligibility Verification (FormI-9)

Wentworth participates in E-Verify. E-Verify is an internet-basedsystem that compares information from your Form I-9 to recordsavailable to the U.S. Department of Homeland Security (DHS) andSocial Security Administration (SSA) to confirm that you areauthorized to work in the United States.