Student Services Technician (Honor's Transfer Program)

El Camino College; Torrance (CA); On-site; USD 59,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Sick leave

Retirement plan

Summer hours

Job summary

El Camino College is seeking a dedicated records and admissions technician to support student services in admissions, records, scholarships, and veterans benefits. The role emphasizes accurate data entry, form processing, and customer service.

This in-house opportunity is open to current El Camino College employees. The position requires training and supervising student workers, maintaining records, and communicating with colleges and agencies to verify status and provide timely information.

Qualifications

• Graduation from high school and three years of clerical experience involving frequent public contact.
• Modern office practices, procedures and equipment.
• Record-keeping techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Oral and written communication skills.
• District organization, operations, policies and objectives.
• Interpersonal skills using tact, patience and courtesy.
• Basic mathematical skills.

Responsibilities

• Provide technical assistance and information to students regarding admissions and records, scholarships, veterans benefits or other assigned student services area.
• Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.
• Prepare and maintain records, reports, lists and files related to assigned function.
• Process applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms.
• Analyze and determine status of applications and forms; refer problems to supervisor for assistance and resolution; notify students of determination of need for additional information.
• Prepare and transmit correspondence for students, verifying student status and other information; respond to requests from other educational institutions and agencies involving the verification of student status and records.
• Operate a PC or computer terminal to update student records, input data, generate reports and verify student information; verify data for accuracy and completeness.
• Communicate with College personnel and representatives of community organizations, governmental agencies and educational institutions regarding assigned function.
• Operate office equipment including typewriter, calculator, copier and computer terminal.
• Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.
• Train and provide work direction to student workers as assigned.
• Perform related duties as assigned.

Skills

Specialized clerical duties

Rules and policies interpretation

Office equipment operation

Written and oral communication

Independent work

Following directions

Record keeping

Team collaboration

Education

High school diploma or equivalent

Tools

Personal computer

Typewriter

Calculator

Copier

Job description

BASIC FUNCTION:

Under the direction of an assigned supervisor, perform specialized technical duties in an assigned student services area such as admissions and records, scholarships, veterans program or other assigned area.

(IN-HOUSE OPPORTUNITY OPEN TO ALL CURRENT EL CAMINO COLLEGE EMPLOYEES ONLY)

REPRESENTATIVE DUTIES:

Provide technical assistance and information to students regarding admissions and records, scholarships, veterans benefits or other assigned student services area.

Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.

Prepare and maintain records, reports, lists and files related to assigned function.

Process applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms.

Analyze and determine status of applications and forms; refer problems to supervisor for assistance and resolution; notify students of determination of need for additional information.

Prepare and transmit correspondence for students, verifying student status and other information; respond to requests from other educational institutions and agencies involving the verification of student status and records.

Operate a PC or computer terminal to update student records, input data, generate reports and verify student information; verify data for accuracy and completeness.

Communicate with College personnel and representatives of community organizations, governmental agencies and educational institutions regarding assigned function.

Operate office equipment including typewriter, calculator, copier and computer terminal.

Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.

Train and provide work direction to student workers as assigned.

Perform related duties as assigned.

JOB QUALIFICATIONS

Education and Experience:

Any combination equivalent to: graduation from high school and three years increasingly responsible clerical experience involving frequent public contact.

OTHER QUALIFICATIONS

Knowledge/Areas of Expertise:

Modern office practices, procedures and equipment.

Record-keeping techniques.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Oral and written communication skills.

District organization, operations, policies and objectives.

Interpersonal skills using tact, patience and courtesy.

Basic mathematical skills.

Abilities/Skills:

Perform specialized clerical and technical duties related to an assigned area of student services.

Learn and interpret rules, regulations and policies regarding assigned student services area.

Operate office equipment including typewriter, calculator, copier and Personal computer.

Communicate effectively both orally and in writing.

Work independently with little direction.

Understand and follow oral and written directions.

Establish and maintain cooperative and effective working relationships with others.

Meet schedules and time lines.

Train and provide work direction to others.

Maintain records and prepare reports.

WORKING CONDITIONS:

Typical office setting.

Extensive computer work.

Long periods of standing and sitting.

Ability to carry up to 25 lbs.

Ability to move from one work area to another as needed.

CLOSING DATE:

WEDNESDAY, OCTOBER 14, 2026 at 3:00 p.m.

SALARY:

Starting salary is $5,324.94 per month. Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($6,800.34 monthly).

CONDITIONS OF EMPLOYMENT

This is a full-time, twelve-month position subject to a probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive workdays. Schedule may vary to include hours outside of the normal work schedule and weekends depending on operational need.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

ADA ACCOMMODATIONS

Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com).

BENEFIT HIGHLIGHTS

Health, Life, Dental and Vision Insurance

The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.

Sick Leave and Disability

Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely.

Retirement

Full-time employees contribute a percentage of their regular salary to the Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.

Summer Work Hours

During the summer, employees work eight 32-hour work weeks with full pay.

JEANNE CLERY CAMPUS SAFETY ACT

In accordance with the Jeanne Clery Campus Safety Act, El Camino College has published an Annual Security Report and all required statistical data. This publication includes Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide paper copies of this publication. Contact them at 310-660-3100.

EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.