Student Services Specialist (STDT SVC ADVISOR 2 SV)

University of California, Davis; Davis (CA); Hybrid; USD 35.000 - 63.000; Vollzeit

Zusammenfassung

University of California, Davis is seeking a Staff: Career position in the Advising Services unit of Graduate Studies to manage academic processes for graduate student petitions and milestones. The role reports to the Director of Advising and partners with graduate programs, staff, and students campus-wide to ensure smooth matriculation, progress, milestones, and graduation for Master’s and PhD students.

The position supports academic progress, communications, and service delivery, with a hybrid

Qualifikationen

• Batchelor's degree in related area and / or equivalent experience / training.
• Experience with confidential student records and other sensitive materials or information.
• Multicultural competencies; skills to work and communicate with diverse populations.
• Skills in service orientation, organization, active listening, and critical thinking
• Computer skills using software programs (i.e. Microsoft Word and Excel) for word processing, maintaining databases, and accessing student information.
• Awareness, knowledge, and skill in applying diversity, equity and inclusion to one’s work. A profound belief in the value of a diverse and safe workforce and a commitment to achieve this goal through collaboration and team building, working cooperatively with a diverse group of department and campus constituencies.
• Exercise, initiate and possess the flexibility to contribute as part of a team to expand position responsibilities in the face of changing priorities in a complex and diverse work environment.
• Attempt unfamiliar assignments and respond with flexibility to requests for assistance from faculty, staff, and students. Think and act independently, work under pressure and with frequent interruptions.

Aufgaben

• 60% - Academic Services
• 20% - Organizational Support
• 20% - Program Support

Kenntnisse

Experience with confidential records

Multicultural competencies

Service orientation

Organization

Active listening

Critical thinking

Diversity, equity & inclusion

Teamwork & flexibility

Independent work under pressure

Ausbildung

Batchelor's degree in related area and / or equivalent experience / training

Tools

Banner, student databases, Box, Smartsheet

Jobbeschreibung

Job Summary

The Advising Services unit in the Graduate Studies office is a campus-wide service unit that is directly engaged with graduate program staff and students on a constant basis, and serves as the primary point of contact for these groups on issues related to graduate education. Graduate programs across campus report up to Graduate Studies via the Advising Services unit for the matriculation, academic progress and milestones, and graduation of graduate students at UC Davis. Under supervision of the Director of Advising, responsible for a wide range of services for Master’s and PhD students. Manages academic processes for graduate student petitions and academic milestones, including review, approvals, and communications to programs, students, and other units.

Apply By Date

October 26, 2026 at 11:59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Batchelor's degree in related area and / or equivalent experience / training
• Experience with confidential student records and other sensitive materials or information.
• Multicultural competencies; skills to work and communicate with diverse populations.
• Skills in service orientation, organization, active listening, and critical thinking
• Computer skills using software programs (i.e. Microsoft Word and Excel) for word processing, maintaining databases, and accessing student information.
• Awareness, knowledge, and skill in applying diversity, equity and inclusion to one’s work. A profound belief in the value of a diverse and safe workforce and a commitment to achieve this goal through collaboration and team building, working cooperatively with a diverse group of department and campus constituencies.
• Exercise, initiate and possess the flexibility to contribute as part of a team to expand position responsibilities in the face of changing priorities in a complex and diverse work environment.
• Attempt unfamiliar assignments and respond with flexibility to requests for assistance from faculty, staff, and students. Think and act independently, work under pressure and with frequent interruptions.

Preferred Qualifications

• Experience with Banner, student databases, Box, Smartsheet.
• Knowledge of university policies and procedures that apply to graduate students. Knowledge of UC policies regarding privacy of information.

Key Responsibilities

• 60% - Academic Services
• 20% - Organizational Support
• 20% - Program Support

Department Overview

Graduate Studies (GS) advocates on behalf of graduate students and postdoctoral scholars, supports the faculty and staff engaged in delivering graduate education, and administers academic and administrative policies affecting graduate students and postdoctoral scholars in ways that foster a culturally and intellectually diverse environment characterized by high academic standards. Graduate Studies at UC Davis includes more than 100 dynamic degree programs, and a diverse and interactive student body from around the world. The division of Graduate Studies (GS) embraces and values diversity, equity and, inclusion (DEI). We are committed to employing and retaining a diverse workforce and have programs and policies in place to ensure all employees can succeed regardless of race, color, national origin, religion, sex, gender expression, gender identity, gender transition status, pregnancy, physical or mental disability, medical condition, genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services, including protected veterans. In acknowledgement of historical and current injustices faced by marginalized members of our global UC Davis community. We are firmly committed to supporting our Principles of Community and applying tenets of diversity, equity, and inclusion into every aspect of our everyday work and organizational culture.

POSITION INFORMATION

• Salary or Pay Range: $25.40 /hr. - $45.61 /hr.
• Salary Frequency: Hourly
• Salary Grade: STEPS
• UC Job Title: STDT SVC ADVISOR 2 SV
• UC Job Code: 005155
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8:00 am - 5:00 pm
• Location: Davis, CA
• Union Representation: SV - Student Service Advising Professionals
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee’s lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Never 0 Hours
• Loud noise levels - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Microwave/Radiation - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Work an occasional flexible schedule including evenings, nights and weekends. May be required to work in a busy, open and/or shared office environment with multiple and constant interruptions, traffic, and noise from computers, printers, ringing telephones, and conversations.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.