Student Services Specialist

American Career College; Los Angeles (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

American Career College in Los Angeles is seeking an associate in student services to guide students through entry to exit, coordinate services, and support a student-centric campus culture.

You will collaborate with Admissions, Education, and the Student Resource Center to ensure retention, plan graduation activities, and monitor satisfaction with a focus on compliance with Title IV, ABHES, BPPE and other regulations.

Qualifications

• Three to five years previous experience in student services.
• Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.
• Knowledge of state, federal and local laws/regulations relating to programs such as Title IV, ABHES, BPPE and other accreditation standards.

Responsibilities

• Coordinating all student services programs to ensure successful entry to and exit from the college.
• Coordinating and managing student relations activities including retention strategies and graduation ceremonies.
• Assist with student ID cards, interfaces with Admissions and other campus leadership to meet retention goals.
• Conduct ongoing student satisfaction reviews and recommend program improvements.

Skills

Student services

Database knowledge

Regulatory compliance

Education

High school diploma

Associate degree preferred

Tools

Student Information System (SIS)

Job description

At American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you willjoin a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.

You will make an impact by:

• Coordinating all student services programs that include processes to ensure successful student entry to and exit from the college.
• Coordinating and managing student relations activities such as: student appreciation, retention, satisfaction strategies, and graduation ceremonies.
• Helping students and other departments ensure quality in all student services functions. Manage and issue student identification cards, interfaces with the Admissions, Education, Student Resource Center staff and other applicable campus leadership to accomplish retention goals.
• Conducting on-going student satisfaction review, makes recommendations on areas for improvement and program changes; and maintains current knowledge in the field of student relations/student services.

Your Experience Includes:

• Three to five years previous experience in student services
• Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections
• Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BPPE, and other accreditation standards.

Education:

• High school graduate or equivalent required.
• Associate degree in education, administration, business management, student personnel, or related field preferred.

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College.

For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.