Student Services & Programs Coordinator

Temple University; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid work schedule

Full medical, dental, vision coverage

Paid time off

11 Paid Holidays

Tuition remission

Job summary

Temple University’s College of Public Health is seeking a Student Services Coordinator in Health & Rehabilitation Sciences to support scheduling, student records, and student services. This hybrid role reports to the Assistant Director of Administration and works with faculty and program Directors.

The successful candidate will have a Bachelor's degree with at least two years of related administrative experience in an educational setting, strong communication skills, and proficiency with MS

Qualifications

• Bachelor's degree and at least two years of related admin support experience in an educational institution.
• Equivalent combination of education and experience may be considered.
• Proficient with Windows and MS Office (Word, Excel).
• Strong client service orientation with a diverse group of students, faculty, and staff.
• Excellent information literacy, critical thinking, and written and oral communication skills.

Responsibilities

• Set up course scheduling for assigned programs (graduate and undergraduate) in Banner system and communicate schedule to the College Classroom Manager in accordance with college deadlines.
• Manage the CIM and PIM systems to create, terminate and edit courses and degree programs in collaboration with the Program Directors.
• Collect and submit all syllabi to the Associate Dean for Academic Affairs for courses taught in that given semester.
• Maintain updated student electronic records in accordance with existing policies, procedures, and regulations.
• Refer graduate students to Temple's central systems such as Student Financial Aid, Tuttleman Counseling, CARE Team, Writing Center, Russell Conwell Center and other central systems as needed.
• Facilitate regular communication with students regarding program changes and activities in the department.
• Refer students to program directors/advisers for academic concerns, registration, leave of absence, medical withdrawal, and grade issues.
• Assist with graduation clearances and communications to students.
• Support open houses, orientation, and other events scheduled throughout the year.

Skills

Client service

Information literacy

Critical thinking

Communication skills

Decision making

Organizational skills

Multitasking

Phone handling

Record keeping

Education

Bachelor's degree

2+ years admin support

Equivalent education/experience

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Temple University’s College of Public Health is seeking a Student Services Coordinator in Health & Rehabilitation Sciences to support scheduling, student records, and student services. This hybrid role reports to the Assistant Director of Administration and works with faculty and program Directors.

The successful candidate will have a Bachelor's degree with at least two years of related administrative experience in an educational setting, strong communication skills, and proficiency with MS