Student Services Officer

Stanbridge University; San Marcos (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Stanbridge University is searching for a passionate Student Services Officer to enhance student success. This role focuses on providing guidance, conducting classroom visits, and ensuring ongoing academic support and retention. Candidates should possess a master's degree, strong organizational skills, and proficiency in Microsoft Office, particularly Excel. Join our mission to foster a positive educational experience for all students.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Paid Time Off (Vacation, Sick & Public Holidays)

Qualifications

• Master’s degree in a related field preferred.
• Proficient in Microsoft Office, with intermediate to advanced Excel skills.
• Prior Administrative Support Experience Required.

Responsibilities

• Support new student onboarding and monitor student progress.
• Conduct classroom visits and track attendance, grades, and assignments.
• Assist with incident reports and student resources.

Skills

Organizational skills

Problem-solving skills

Time management skills

Interpersonal skills

Collaborative mindset

Education

Master’s degree in a related field

Tools

Microsoft Office

Excel

Job description

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Stanbridge University is seeking a passionate and organized Student Services Officer to support student success and retention. This role plays a vital part in fostering a positive student experience by providing guidance, outreach, and academic support.

Essential Functions

Support new student onboarding by assisting with orientation activities

Conduct regular classroom visits to monitor student progress and engagement

Track attendance, grades, and missing assignments; follow up with students via phone or email regarding remediation needs

Refer students to on-campus resources and schedule one-on-one retention meetings for tutoring, success plans, and remedial support

Assist with incident reports and conduct investigations related to academic integrity, bullying, or code of conduct concerns

Track and maintain records for Dean’s List and Perfect Attendance awards

Participate in weekly interdepartmental meetings to discuss student support strategies

Perform other student services duties as assigned

Qualifications

Master’s degree in a related field preferred

Proficient in Microsoft Office, with intermediate to advanced Excel skills

Prior Administrative Support Experience Required

Strong organizational, problem-solving, and time management skills

Self-motivated with excellent interpersonal skills

Collaborative and team-oriented mindset

$21.00 – $23.00/hr. All compensation is dependent on education and experience.

Conditions Of Employment

Must be eligible to work in the United States

May be subject to background checks and reference verification

Job-related assessments may be required for finalists

Work Environment

Standard office/classroom/lab or clinical setting

Duties are typically performed while sitting at a desk or computer workstation

May include time spent in skills labs or bedside environments as required by the program

Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines

Physical Demands

Regularly sits for extended periods

Physical ability to perform program- or department-related duties

Proficient in using electronic keyboards and office equipment

Effective verbal communication via phone and in person

Ability to read fine print, operate computers, and understand voices clearly

Able to lift, carry, and/or move objects weighing 10–25 pounds as needed

Employee Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Exciting university events

Seasonal motivational health and wellness challenges

Work/Life Balance initiatives

Onsite wellness program / Staff Chiropractor

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Education and Training

• Industries

  Education Administration Programs

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