Student Services Coordinator - Office of Disability Access

University of North Texas System; Fort Worth (TX); Hybrid; USD 43,000 - 53,000; Full time

Job summary

University of North Texas Health at Fort Worth seeks a Student Services Coordinator to promote equitable access for students with disabilities and coordinate exam testing schedules. The role collaborates with Testing and Evaluation Services to ensure proper accommodations.

Bachelor's degree and 3+ years of related experience required; master’s degree preferred. Some remote work may be required; standard schedule is Mon-Fri with possible evenings/weekends.

Qualifications

• Bachelor's degree and 3 years of related experience or equivalent.
• Strong time management and ability to meet deadlines.
• Excellent oral and written communication skills.
• Experience supporting students with disabilities preferred.

Responsibilities

• Conduct registration and case meetings for ODA students with disabilities.
• Maintain accurate records of student documentation.
• Provide advising or crisis intervention and refer to support services.
• Support testing coordination and accessible exam accommodations.
• Collaborate on outreach programs for the UNT Health community.

Skills

Time management

Legal/compliance knowledge

Communication

Team collaboration

Disability accommodations

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Job description

Title

Student Services Coordinator - Office of Disability Access

Employee Classification

Student Services Coordinator

Campus

University of North Texas Health at Fort Worth

Division

HSC-Provost & Exec VP

Sub Division-Department

HSC-Division of Student Affairs

Department

HSC-Division of Student Affairs-300300

Job Location

Fort Worth

Salary

Commensurate with experience with a minimum of $48,000 annually

FTE

1.000000

Retirement Eligibility

TRS Eligible

Department Summary

The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are 8 functional units within the Division of Student Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office for Disability Access, and Student Assistance Resource Center.

Position Overview

The Division of Student Affairs at UNT Health is seeking to hire a Student Services Coordinator to join our team. This position is responsible for providing professional and specialized skills for promoting equitable access to the educational environment for students with disabilities while also coordinating testing schedules and proctor coverage for exams and collaborating with Testing and Evaluation Services. Some remote work may be required.

Minimum Qualifications

Bachelor's degree and three (3) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Skills in managing one's own time and the time of others.
• Keeping up-to-date technically and applying new knowledge to your job.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Ability to analyze and prepare documents, reports, and correspondence.
• Ability to work evenings, nights and weekends as necessary.
• Ability to process and handle confidential information with discretion.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to communicate effectively in both oral and written form.
• Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.
• Ability to work successfully as a member of a team and independently with moderate supervision.
• Ability to analyze complex information and develop plans to address identified issues.
• Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
• Ability to explain policies and procedures to staff and to the public.
• Ability to work effectively and patiently with students.

Preferred Qualifications

• Master's Degree in education, counseling, higher education, psychology, or other related field.
• At least two (2) years of prior experience working with students with disabilities.
• Knowledge of disability law as it applies to higher education.
• Experience with Microsoft products.
• Ability to coordinate multiple events, prior knowledge of the ADA or Section 504 of the Rehabilitation Act.
• Ability to communicate professionally in writing and orally, exceptional organization skills and ability to store confidential information.
• Ability to prioritize tasks, ability to work effectively with colleagues by demonstrating respect for deadlines, collaborative problem solving, and honest communications.
• Ability to exercise sound judgment in making decisions related to departmental functions.

Job Duties

• Conduct registration meetings and case management meetings to a caseload of ODA-registered students with disabilities, addressing academic, social, and disability-related barriers in compliance with all state and federal regulations as they relate to students with disabilities in higher education.
• Maintain thorough and accurate records relating to student documentation.
• Provide advising or crisis intervention to students and refer to appropriate support services when appropriate.
• Support the ODA Testing Associate in providing students with a comfortable testing environment, ensuring approved testing accommodations are being provided.
• Assist in providing outreach and programs to the UNT Health community.
• Collaborate with campus stakeholders to ensure an accessible learning environment for students with disabilities.

Physical Requirements

• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday-Friday, 8:00am-5:00pm, with some early mornings, evenings, and weekends required

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.