Student Services Coordinator/Disability Support Services
North Orange County Community College District
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Benefits offered by this job
Job summary
North Orange County Community College District is seeking a Student Services Coordinator for Disability Support Services at Cypress College. This grant-funded role coordinates program activities, outreach, and data reporting to support student success in a diverse environment.
The position requires a strong knowledge of district operations, compliance with laws, and budget oversight. The role includes a 100% effort schedule with a hybrid work arrangement and potential travel for district duties.
Qualifications
- Knowledge of district organization, policies and objectives.
- Knowledge of federal, state, and other applicable laws or regulations pertaining to program of assignment.
- Knowledge of proper English usage, grammar, spelling, punctuation and vocabulary.
- Knowledge of project management, communications and marketing principles
- Knowledge of computer-based employee/student/program tracking, enterprise systems
- Knowledge of various computer software programs.
- Knowledge of modern office practices, procedures and equipment
- Knowledge budget and auditing principles, practices and procedures
- Knowledge of financial and statistical record-keeping principles
- Knowledge of leadership principles and practices
- Ability to understand scope of authority in making independent decisions
- Ability to interpret, apply, and explain rules, regulations, policies and procedures
- Ability to coordinate grants, categorical funding and assigned programs and assignments
- Ability to analyze situations accurately and adopt an effective course of action
- Ability to supervise, train and provide work direction to others
- Ability to coordinate an assigned program with minimal supervision or direction
- Ability to make arithmetic calculations quickly and accurately
- Ability to operate a variety of office equipment such as calculator, computer, copier, etc.
- Ability to plan, organize and prioritize work
- Ability to meet schedules and time lines
- Ability to understand and follow oral and written directions
- Ability to communicate effectively, orally and in writing
- Ability to review situations accurately and determine appropriate action according to established guidelines
- Ability to establish and maintain effective working relationships with others
Responsibilities
- Coordinates program activities, which may include orientation, outreach, research, and other functions; coordinates daily events with designated Administrator to ensure timely and appropriate coordination of program and office activities.
- Ensures implementation and maintenance of established District policies and procedures; ensures compliance with state and federal laws, policies and procedures related to program of assignment.
- Serves as an assistant to designated administrator; schedules meetings, events and appointments; prepares agenda items; maintains records and supplies; receives and processes incoming mail.
- Develops and coordinates outreach services, including communication with high schools, colleges and community organizations.
- Attends meetings, conferences, orientations, outreach activities, and seminars to make presentations regarding program policies and procedures.
- Designs and implements related electronic platforms and applications to advance the program of assignments, which may include various coding and configurations to achieve necessary deliverables.
- Provide information and guidance to students, faculty, staff, and public in a designated area of student services.
- Coordinates communication and collaboration with other District departments and personnel, governmental agencies, private agencies and vendors.
- Gathers data and prepares statistical reports as directed; ensures compliance with applicable rules, regulations, policies and procedures, and state and federal laws; maintains a variety of difficult and complex documents records, statements and reports.
Skills
Education
Tools
Job description
Please note: Applications must be submitted by 11:59 p.m. PST on the closing date. Late or incomplete applications will not be accepted.
Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.
This position is grant funded and exists based on the availability of funds. Employment is contingent upon the continuous availability of funds.
This is a classified position subject to a six-month probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.
The District may choose to fill one or more positions from this recruitment within eight (8) months.
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "N/A" (not applicable). Do not use terms such as "see resume" or "see attached".
The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.
Minimum Qualifications - Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part-time work experience is equivalent to six (6) months full time). Minimum Qualifications - Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.
Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808‑4810 at least three business days in advance of the scheduled examination/interview date.
Evaluations of foreign degrees and/or coursework are required. See our website here for information regarding evaluation of foreign degrees.
NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT NON‑DISCRIMINATION STATEMENT
The policy of the North Orange County Community College District is to provide an educational, employment, and business environment, including but not limited to, access to its services, classes, and programs in which no person shall be unlawfully denied full and equal access to the benefits of, or be unlawfully subjected to discrimination on the basis of ethnic group identification, national origin, religion, age, sex, gender, gender identification, gender expression, race, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or military and veteran status, or as otherwise prohibited by state and federal statutes, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Classification Title Student Services Coordinator Salary Range $6,588 - $7,967 Per Month
Position Information Job Title Student Services Coordinator/Disability Support Services Position Number CCC929 Location Cypress College Department CC Disability Support Services Percentage of Employment 100% Months of Employment 12 Months Per Year Work Schedule Monday – Thursday 8:00AM‑6:00PM. Friday 8:00AM‑5:00PM (Schedule and shift are subject to change in accordance with department needs.)
Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students’ educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of California’s premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education.
Cypress College’s commitment to diversity, equity, and inclusion is evident in its student body: over 46% Latinx, 24% Asian/Pacific Islander, 16% Caucasian, 4% African American, and 0.18% American Indian/Alaskan Native. Students from over 30 countries join our International Student program every year. The College believes in creating an inclusive and multicultural learning experience where faculty and staff from diverse backgrounds can contribute to the development of our students.
Cypress College is ranked 3rd in the nation (among community colleges between 5,000 and 15,000 students) for the quality of faculty/teaching and 1st in California (out of 114) in the 2018 and 2020 Best Community Colleges report by Niche.com. Cypress College epitomizes an environment of academic excellence, underscored by our 53% completion rate, a full 7% higher than the state average. Whether it is vocational studies such as our T‑TEN program, a collaboration with Toyota Motor Corporation which is ranked #1 in the nation, or academic programs, such as English and ESL, where the success rate of our students is 15% higher than statewide averages, Cypress College sets the benchmark for excellence. Cypress College is designated as a Hispanic Serving Institution (HSI) and was awarded a DHSI Title V grant in 2019, as well as named an Equity Champion for our support for Latinx transfer in 2021 and 2022. The college is also eligible for designation as an Asian American, Native American Pacific Islander Serving Institution (AANAPISI). Cypress College is proud of its many programs that serve our diverse student body, such as the Legacy and Puente programs. The College provides many avenues of support for our faculty and staff through networks that include the Latino, Asian/Pacific Islander, Black, and LGBTQ Faculty Staff Associations.
College employees are guided by the five core values of Excellence, Integrity, Collegiality and Inclusiveness, centered in Equity. We are a Guided Pathways institution, and our comprehensive Student Services programs support and enhance strategic goals related to access, retention and persistence initiatives on campus. In partnership with instructional faculty, our student services staff and faculty strive to implement innovative strategies to ensure all students succeed and experience a culturally relevant environment on campus.
Cypress College is an equity-minded institution, committed to ensuring all students are supported on their academic journey. We invite you to be a part of this celebrated and diverse community of learners where we put students first. More information can be found at www.cypresscollege.edu.
Cypress College Disability Support Services (DSS) serves over 1,800 students each year, providing high-quality, student-centered services that support accessibility and promote student success. We value compassion, collegiality, and a commitment to fostering an accessible environment where both students and staff can thrive.
- 100% employee medical premium coverage and a contribution toward dependent coverage (up to $11,620.58 for one dependent or $18,592.86 for two or more dependents annually)
- Fringe allowance to be used at employee’s discretion (up to $2,646.10 annually)
- Voluntary (Medical/Dependent Day Care) Flexible Spending Account
- $50,000 life insurance benefit
- Deferred Compensation Program (403(b)/457 plans)
- Retirement Pension Plan (CalSTRS /CalPERS )
- Abundant Professional Growth & Development Opportunities (Receive up to $3,500 annually)
- 20 paid holidays + Paid vacation
- Cumulative sick leave
- Flexible/Hybrid Work Program: 3 days in office/2 days remote (Management approval required; may vary by Department/Position)
- Summer schedule (exceptions apply)
- Receive Premium Pay for years of continuous service: From 5% at 5 years, up to 36% at 36 years
- District paid employee post-retirement medical (for those who qualify)
- Employee Assistance Program
- Environment that fosters diversity and inclusion
- Progressive and innovative culture
- Opportunity to participate in various Faculty & Staff Associations
POSITION IS GRANT FUNDED
This position is responsible for coordinating one or more student services program activities; implementing policies and procedures; and performing a variety of complex program coordination duties, which may include research, facilitation, coordination of a student service program as assigned including budget functions in the absence of the designated Administrator to assure efficient operations.
Coordinates program activities, which may include orientation, outreach, research, and other functions; coordinates daily events with designated Administrator to ensure timely and appropriate coordination of program and office activities; ensures that work is performed in a competent and timely manner.
Ensures implementation and maintenance of established District policies and procedures; ensures compliance with state and federal laws, policies and procedures related to student program; assists in the development of district policies and procedures, which may include projects, policy manuals, training guides, and scheduling protocols as necessary.
Serves as an assistant to designated administrator; schedules meetings, events and appointments; prepares agenda items; maintains records and supplies; receives and processes incoming mail. Makes decisions within established policies and procedures in the absence of designated administrator. Participates in the development and implementation of SLOs/SAOs and program review.
Develops and coordinates outreach services, including communication with high schools, colleges and community organizations. Develop and coordinate outreach, informational materials, trainings, and workshops.
Attends meetings, conferences, orientations, outreach activities, and seminars to make presentations regarding program policies and procedures. Answers questions and provides technical expertise to assist public, students, and staff regarding assigned student services programs.
Designs and implements related electronic platforms and applications to advance the program of assignments, which may include various coding and configurations to achieve necessary deliverables.
Provide information and guidance to students, faculty, staff, and public in a designated area of student services. Assists students in completing college related forms.
Coordinates communication and collaboration with other District departments and personnel, governmental agencies, private agencies and vendors.
Gathers data and prepares statistical reports as directed; ensures compliance with applicable rules, regulations, policies and procedures, and state and federal laws; maintains a variety of difficult and complex documents records, statements and reports.
Assists in the preparation and monitoring of programs/department budgets; processes budget transfers and prepares journal entries; monitors budget activities of assigned categorically funded programs; prepares expenditure and progress reports as required by funding agencies.
Audits program documents to assure accuracy, completeness; conduct research to resolve discrepancies as necessary.
Supervises, trains, evaluates and directs the work of assigned staff as directed.
Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; attend and participate in diversity, equity and inclusion trainings and events; active assistance in the creation of a welcoming and inclusive work and educational environment.
Performs related duties as assigned.
The Student Services Coordinator maintains frequent contact with various departments, outside agencies, students, staff, and public.
Knowledge of District organization, operations, policies and objectives
Knowledge of federal, state, and other applicable laws or regulations pertaining to program of assignment.
Knowledge of proper English usage, grammar, spelling, punctuation and vocabulary.
Knowledge of project management, communications and marketing principles
Knowledge of computer-based employee/student/program tracking, enterprise systems
Knowledge of various computer software programs.
Knowledge of modern office practices, procedures and equipment
Knowledge budget and auditing principles, practices and procedures
Knowledge of financial and statistical record-keeping principles
Knowledge of leadership principles and practices
Ability to understand scope of authority in making independent decisions
Ability to interpret, apply, and explain rules, regulations, policies and procedures
Ability to coordinate grants, categorical funding and assigned programs and assignments
Ability to analyze situations accurately and adopt an effective course of action
Ability to supervise, train and provide work direction to others
Ability to coordinate an assigned program with minimal supervision or direction
Ability to make arithmetic calculations quickly and accurately
Ability to operate a variety of office equipment such as calculator, computer, copier, etc.
Ability to plan, organize and prioritize work
Ability to meet schedules and time lines
Ability to understand and follow oral and written directions
Ability to communicate effectively, orally and in writing
Ability to review situations accurately and determine appropriate action according to established guidelines
Ability to establish and maintain effective working relationships with others
This position requires a valid driver’s license. Incumbent may be required to travel off site for business reasons. All employees driving personal, leased, or district-owned vehicles for District related activities must certify possession of a valid Driver’s License. Employees must certify that personal vehicles are covered by automobile insurance as required by California law. (Administrative Procedure 7400, Section 4.0) If selected as a finalist and/or given an offer of employment for this position, you will be required to provide your valid Driver’s License information. Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.
As applicable, the award of all degrees, coursework, and units must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.
This position is on an alternative 9/80 schedule:
The “9/80” workweek/workday schedule for a full-time Unit Member comprises eighty (80) hours in two (2) calendar weeks consisting of a fixed schedule of four (4) workdays at nine (9) hours each and one (1) workday at eight (8) hours in one calendar week and four (4) workdays at nine (9) hours each in the other calendar week. Physical and Mental Demands
Sixty (60) semester units and five (5) years of experience or Bachelor’s degree from an accredited institution preferably in a field related to the assignment;
Three years of increasingly responsible professional experience within an environment with high emphasis on customer service and program coordination preferably in an educational setting.
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Minimum of 5 years of professional experience working in a Disability Support Programs Services (DSPS) office at a California Community College in an administrative capacity
Experience scheduling and providing direction to student workers.
Experience working with categorical program budgets.
Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
The ability to address the needs of diverse student and/or employee populations.
Professional environment; subject to constant interruptions and frequent interaction with others; sitting for long periods at a time (up to 2-3 hours); Standing for long periods of time (2-3 hours) repetitive use of upper extremities, fine finger manipulation, including hand coordination activities; driving to a variety of locations to purchase or pick-up items, or make arrangements for activities and events.
Number of Vacancies 1
Posting Number 2015950P
Desired Start Date Open Date 08/31/2026
Close Date 09/15/2026
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