Student Service Monitor

Flint Community Schools; Flint (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

EduStaff in Flint, MI is seeking a Student Service Monitor to support students in access to online therapy and instruction. You will escort students to designated locations, help with login, and document attendance to ensure a focused environment.

The role emphasizes professionalism, confidentiality, and adherence to school policies while collaborating with staff and external agencies.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Previous experience working with children or adolescents preferred.
• Skills: Patience, and ability to work effectively with children, adolescents, and staff members.
• Ability to follow written and verbal instructions.
• Good listening and communication skills.
• Ability to assist students with using computer programs.

Responsibilities

• Escort students to and from their assigned classrooms and designated online access locations.
• Assist students with logging into virtual platforms and troubleshoot any login difficulties.
• Monitor and document student participation in online therapy and instructional sessions, including marking attendance.
• Maintain a distraction-free environment by refraining from personal conversations, cell phone use, or interruptions.
• Provide encouragement and support to help students stay engaged in their online sessions.
• Report any violations of the Student Code of Conduct to school administration.
• Serve as a positive role model by demonstrating professionalism, appropriate attire, and a strong work ethic.
• Attend required in-service training, workshops, and meetings to stay informed on best practices.
• Uphold ethical behavior when working with students, parents, school staff, and external agencies.
• Ensure confidentiality of student records and information.
• Adhere to Michigan school laws, State Board of Education regulations, and school policies.
• Perform additional duties as assigned.

Skills

Patience

Strong communication

Ability to follow instructions

Tech assistance for login

Education

High School Diploma or GED

Job description

Employee Job Description

Job Title: Student Service Monitor, Learning Support Services

Employer: EduStaff

Job Summary

The Student Service Monitor, employed by EduStaff, provides in-person support to students accessing online therapy and specialized instruction sessions. Responsibilities include escorting students to designated online access locations, assisting with login and troubleshooting, documenting participation, and ensuring a focused, distraction-free environment. The role involves reporting conduct violations, encouraging student engagement, and adhering to school policies while maintaining professionalism and confidentiality.

Essential Functions (May include but not limited to)

1. Escort students to and from their assigned classrooms and designated online access locations.
2. Assist students with logging into virtual platforms and troubleshoot any login difficulties.
3. Monitor and document student participation in online therapy and instructional sessions, including marking attendance.
4. Maintain a distraction-free environment by refraining from personal conversations, cell phone use, or interruptions.
5. Provide encouragement and support to help students stay engaged in their online sessions.
6. Report any violations of the Student Code of Conduct to school administration.
7. Serve as a positive role model by demonstrating professionalism, appropriate attire, and a strong work ethic.
8. Attend required in-service training, workshops, and meetings to stay informed on best practices.
9. Uphold ethical behavior when working with students, parents, school staff, and external agencies.
10. Ensure confidentiality of student records and information.
11. Adhere to Michigan school laws, State Board of Education regulations, and school policies.
12. Perform additional duties as assigned.

The information contained in this job description is not an exhaustive list of the duties performed for this position. Other duties within the classification and the physical demands of the job may be assigned.

Qualifications

Education: High School Diploma or GED required. Experience: Previous experience working with children or adolescents preferred. Skills: Ability to exhibit patience, and work effectively with children, adolescents, and staff members. Ability to follow written and verbal instructions. Good listening and communication skills. Ability to make sound decisions. Ability to assist students with using computer programs.