Student Retail Assistant

The New School; Northern, New York (KY, NY); Hybrid; USD 20,000 - 29,000; Part time

Job summary

The New School's official campus store, The New Store, is seeking a Federal Work Study student to support daily retail operations on campus. This part-time, on-campus role offers $18.00 per hour and provides hands-on experience in customer service, sales transactions, merchandising, and event support.

You will work with the Associate Director, assist with inventory, online order fulfillment, and pop-up events, while contributing to a welcoming shopping experience for students, families, and

Qualifications

• Retail experience preferred but not required.
• Strong verbal, organizational, and communication skills.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Process sales transactions, including returns and packing.
• Stock merchandise and maintain store displays.
• Assist with online order fulfillment.
• Participate in inventory counts and cycle counts.
• Support campus and off-site events and pop-ups.

Skills

Retail sales

Customer service

Communication

Organization

Tools

POS system

Inventory management systems

Job description

## Student Retail AssistantApply: U - 63 Fifth Avenue: Part time: Posted Today: JR109541The New Store, The New School's official campus retail store, is seeking a Federal Work Study student employee to support daily store operations. Responsibilities include providing customer service, assisting with sales transactions, stocking merchandise, maintaining store displays, and supporting special events (Inventory, pop ups, etc.).The position reports to the Associate Director. A successful candidate will be reliable, detail-oriented, customer-focused, and able to work collaboratively in a fast-paced environment.The student employee will help create a positive shopping experience for the university community while gaining hands-on experience in retail operations, merchandising, and customer service.**RESPONSIBILITIES**Sales & Transaction Management* Registers transactions accurately, including sales, returns, and general packing of merchandiseMerchandising & Store Presentation* Executes daily stock maintenance by ensuring all merchandise and fixtures are displayed, replenished, and cleanCustomer Service & Engagement* Responds to customer inquiries and assists customers in making selections* Creates a positive and memorable experience for customers, including prospective students and parents visiting on tours, supporting conversion and sales* Ensures all customer interactions align with and support the school’s mission for The New StoreOperational Communication & Escalation* Escalates store needs, merchandise issues, new ideas, and customer feedback to the Store Manager & Associate DirectorE-Commerce & Order Fulfillment* Assists in fulfilling online ordersInventory Management* Participates in inventory counts and cycle countsProfessional Conduct & Compliance* Maintains a professional and positive presence on the sales floor* Complies with all scheduling and attendance policiesInstitutional Knowledge* Stays current on school events and is knowledgeable of the school layoutEvents & Off-Site Support* Staffs pop-up events at other locations and affiliated retail eventsAdditional Responsibilities* Performs other duties reasonably related to the functions described above **MINIMUM QUALIFICATIONS*** Retail sales experience preferred but not required* Committed to delivering a high level of customer service* Strong verbal, organizational, and communication skills* Able to perform physical tasks as needed - lift up to 50 pounds* Ability to work a POS, Inventory Management Systems **PREFERRED QUALIFICATIONS*** Retail experience preferred but not required**WORK MODE***On Campus Position:* This position is in-person and is based on campus to support effective in-person collaboration and engagement. #LI-DNI**Hourly Rate:** $18.00 per hour We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.****SPECIAL INSTRUCTIONS TO APPLICANTS****This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking institution that’s reshaping the future of higher education. You’ll be at the nexus of strategy, operations, and innovation in a role that grows with your impact.Please upload your FWS documents to your application. **Responsibilities:**The student employee supports daily retail operations by providing excellent customer service, processing sales transactions, maintaining merchandise displays, fulfilling online orders, and assisting with inventory management. The position helps create a welcoming experience for students, families, faculty, staff, and visitors while representing The New School and The New Store in a professional manner. Additional responsibilities include supporting campus and off-site events, communicating store needs and customer feedback, and assisting with other operational tasks as needed. We look forward to receiving your application!