Student Records & Registration Coordinator II

University of Louisville; Louisville (KY); On-site; USD 23,000 - 36,000; Full time

Job summary

The University of Louisville Registrar's Office is seeking a Department Coordinator II to provide excellent service to students, alumni, faculty, staff, and the University community via phone or in person for all inquiries to the Registrar's Office.

Assist and process requests for transcripts in person, by phone, web, fax, and mail utilizing PeopleSoft, OnBase, hard-copy records, or the National Student Clearinghouse.

Qualifications

• High School Diploma or GED with 2+ years relevant experience.
• Equivalent combination of education and experience.
• Strong customer service and data entry skills.

Responsibilities

• Provide excellent customer service to all individuals contacting the Registrar's Office.
• Process transcript requests via multiple channels and manage related fees.
• Oversee student registration and course requests, including drops/adds.
• Review and correct student records for accuracy and FERPA compliance.

Skills

PeopleSoft

Microsoft Office

Education

High School Diploma/GED

Job description

The University of Louisville Registrar's Office is seeking a Department Coordinator II to provide excellent service to students, alumni, faculty, staff, and the University community via phone or in person for all inquiries to the Registrar's Office.

Assist and process requests for transcripts in person, by phone, web, fax, and mail utilizing PeopleSoft, OnBase, hard-copy records, or the National Student Clearinghouse.