Student Program Administrator – Membership Department

AIST - Association for Iron & Steel Technology; Cranberry Township (Butler County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings with employer match

Remote flexibility

Professional development opportunities

Job summary

A leading nonprofit organization is seeking a Student Program Administrator to support outreach and membership programs for the iron and steel industry. This on-site role in Cranberry Township includes engaging students, coordinating events, and providing excellent member service. Ideal candidates will have a relevant degree and experience in a related field. A competitive salary and benefits package are offered.

Qualifications

• 1–3 years of relevant experience in a related field.
• Experience in a nonprofit or association environment preferred.
• Cross-cultural communication or international stakeholder experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Serve as primary contact for students, faculty, and campus groups.
• Coordinate student-focused activities and events (virtual and in-person).
• Respond to member inquiries and provide high-quality customer service.
• Assist with moving students to early-career professional membership.
• Respond to member inquiries and provide high-quality customer service.
• Maintain accurate records in the association database and perform routine membership tasks.
• Provide administrative support for the department and assist with fulfillment.
• Draft and edit content for student program marketing materials.
• Collaborate with marketing to promote programs across web, email, social, and print.
• Maintain professional communication with a diverse, global audience.

Skills

Communication skills

Database/CRM proficiency

Ability to manage priorities

Collaboration

Nonprofit experience

Education

Bachelor’s degree in business, marketing, communications or related field

Tools

Microsoft Office

iMIS

Job description

Student Program Administrator – Membership Department

We’re seeking a motivated professional to support and grow our student outreach and professional membership programs. This role works closely with membership and board services teams and partner organizations to help ensure a strong pipeline of future talent for the iron and steel industry.

AIST is a leading nonprofit representing more than 18,000 members across 70+ countries, dedicated to advancing the technical development, production, and application of iron and steel. We promote knowledge‑sharing, innovation, and workforce development through global conferences, training programs, scholarships, and technical publications.

The role engages students and faculty, coordinates student‑focused activities, collaborates with partners, creates marketing content, and delivers excellent member service to an international audience.

Responsibilities

• Serve as primary contact for students, faculty, and campus groups.
• Support student chapters and initiatives that build participation and leadership.
• Coordinate student‑focused activities and events (virtual and in‑person).
• Support students moving to early‑career professional membership.
• Respond to member inquiries and provide high‑quality customer service.
• Perform routine membership tasks and maintain accurate records in an association database.
• Assist with routine fulfillment and general administrative support for the department.
• Draft and edit content for student program marketing materials.
• Collaborate with marketing to promote programs across web, email, social, and print.
• Maintain consistent, professional communication with a diverse, global audience.

Qualifications

• Bachelor’s degree in business, marketing, communications or related field.
• 1–3 years of relevant experience.
• Comfort working in databases/CRMs and with Microsoft Office tools.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities.
• Experience in a nonprofit or association environment (preferred).
• Proficient in iMIS or other Association Management Systems (preferred).
• Cross‑cultural communication or international stakeholder experience (preferred).
• Collaborative, team‑oriented work style (preferred).

Why This Role Matters

AIST’s student programs help build the next generation of talent for the global steel industry. This role provides the opportunity to make a direct impact on students’ career development while supporting a respected international organization dedicated to advancing innovation, sustainability, and workforce growth.

This is an on‑site position in Warrendale, PA.

Travel

Some travel is required (approximately 15%).

Why Join AIST?

Located on a five‑acre campus with private parking in Cranberry Township, AIST offers a family‑friendly, productive work environment built on trust and mutual respect.

We provide a competitive salary, performance‑based incentive opportunities, and a comprehensive benefits package, including:

• Health, dental, and vision insurance.
• Retirement savings with employer match.
• Remote flexibility, paid time off, and holidays.
• Professional development opportunities.

AIST is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, national origin, sexual orientation, protected veteran status, disability, or any other legally protected class. If you require accommodation during the application process, please contact [e-mail].

To Apply

Send a cover letter and resume (including salary requirements) to [e-mail] or mail to AIST Human Resources, 186 Thorn Hill Road, Warrendale, PA 15086.